Issue Log (Detail Page) - Platinum-PMO-LLC/amigo-wiki GitHub Wiki

Introduction

Key Relationship

IssueLog

Important Field Dependencies

Object Usage Notes Visibility Filter & Search Criteria
Hyperlink to Portfolio Parent    
Hyperlink to Project Child    
       

Issue Log Dashboard

Open By Organization

Open By Portfolio

Open By Program

Open By Project

Open with Change Request

Open By Issue Owner

Open By Signoff Resource

Open on Critical Path

Open by Issue Coordinator

Open By Impact

Open By Object

💼 Business Usage

PMO Application

The Issue Log in AMIGO provides a structured mechanism for documenting and resolving issues that arise during program execution. Unlike risks (which may or may not occur), issues represent current problems that require immediate attention and resolution.

Common Use Cases

  • Issue Documentation: Capture problems as they arise with full context
  • Impact Analysis: Link issues to affected projects, deliverables, and objects
  • Resolution Tracking: Assign ownership and track progress through resolution
  • Escalation Management: Escalate critical issues to appropriate stakeholders
  • Cross-Team Communication: AI Messenger notifies impacted teams automatically

Issue Management Process

Stage Description
Log Document the issue with description and impact
Assess Determine severity, priority, and affected areas
Assign Set coordinator, owner, and sign-off responsibilities
Resolve Implement solution and document resolution
Close Obtain sign-off and close the issue

Key Differentiators

  • Risk vs. Issue: A risk is something that might happen; an issue has happened
  • Object Linkage: Connect issues to specific objects for AI Messenger notifications
  • Critical Path Flag: Identify issues impacting critical path activities
  • Change Request Integration: Link issues that result in scope changes

📚 References

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