If the troubleshooting steps don't work for whatever reason, then join the Discord Server if you haven't already and provide a UE4SS.log (Text Document) file in the #help channel. Steps on finding the UE4SS.log can be found below.

Note that if you don't see a UE4SS.log file despite following any of the steps here then you most likely didn't install UE4SS properly and if this is on a server and it's being hosted by a third party then chances are that provider doesn't support UE4SS, assuming you installed it on the server correctly.

Finding UE4SS.log on Steam Version

1. Open your Steam Library

2. Find Palworld and right click it

3. Click Manage > Browse local files and now you should have the root of your Palworld install folder open

4. Navigate to Pal\Binaries\Win64\ue4ss and you should see a UE4SS.log in the folder, if you don't see it then your UE4SS isn't working and you need to reinstall it and follow the installation steps fully.

Finding UE4SS.log on Game Pass Version

1. Open your Xbox App and find Palworld (Game Preview)

2. Right click it and select Manage

3. Click on the Files tab and click the Browse button and you should have the root of your Xbox games folder open afterwards

4. Navigate to Palworld\Content\Pal\Binaries\WinGDK and you should see a UE4SS.log in the folder, if you don't see it then your UE4SS isn't working and you need to reinstall it and follow the installation steps fully.

Finding UE4SS.log on a Dedicated Server (Steam)

1. Open your Steam Library

2. Find Palworld Dedicated Server and right click it

3. Click Manage > Browse local files and now you should have the root of your PalServer install folder open

4. Navigate to Pal\Binaries\Win64 and you should see a UE4SS.log in the folder, if you don't see it then your UE4SS isn't working and you need to reinstall it and follow the installation steps fully.

Finding UE4SS.log on a Dedicated Server (SteamCMD)

1. Find where you installed your SteamCMD

2. Navigate to steamapps\common\PalServer\Pal\Binaries\Win64 and you should see a UE4SS.log in the folder, if you don't see it then your UE4SS isn't working and you need to reinstall it and follow the installation steps fully.

Finding UE4SS.log on a Dedicated Server (Third Party Host)

This one is a little more difficult because every server provider probably has a different folder structure so generally look for the folder that has Pal, Engine folders and PalServer.exe in it.

1. Navigate to Pal\Binaries\Win64 and you should see a UE4SS.log.

If you're unable to find the Win64 folder then that means your provider is limiting your control and you should switch to a better provider.

If you can't find UE4SS.log then if you're 100% sure you installed UE4SS correctly and you see a UE4SS.dll and dwmapi.dll in the Win64 folder then that means your provider is blocking you from running UE4SS in which case, switch to a better provider.