Change log

To support the current updates. We have added one more list to the existing SharePoint site.

1. RA_TeamSettings – Used for configuring the TeamId in the app.

Name of Column	Type	Comment
Title	Single line of text	Unique ID for the team.
TeamId	Single line of text	Unique GroupId for experts team

Note- This list will get automatically added to your SharePoint site via flow.

2. To support filtering of large datasets in the application we have automated the indexing of "Category" column under RA_Requests list.

3. Fixed all delegation warnings in the power app.

Rapid Assist Expert App

1. Ability to configure expert team - "Configure a team" option under "Settings" enables expert to select a team (from dropdown) where all the request related notifications are sent. The experts will only be able to see the teams in the dropdown they are part of. The app only supports single team of experts which can have different channels to manage escalations. In the previous implementation, one has to edit the power app and add the team id(group id) manually.

Note- This is a one-time activity and need to be configured once the expert app is added as a tab in the team of experts.

2. Provided a rich text editor to add and edit content under Manage Topics. It allows the users to save the content in different styles and formats.

3. Under Manage topics - "Add topic" button is added instead of "+" icon for better user experience.

4. Under Manage categories - "Add category" button is added instead of "+" icon for better user experience.

Rapid Assist App

1. Upon submitting the request under Connect now user will see a loader screen until the meeting is set up & "Join meeting" button appears in order to connect with experts. Previously, the user had to click refresh button couple of times until join meeting button appears.