Troubleshooting - OfficeDev/microsoft-teams-apps-quickresponses GitHub Wiki

General template issues

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Generic possible issues

There are certain issues that can arise that are common to many of the app templates. Please check here for reference to these.

Problems while deploying to Azure

1. Error when attempting to reuse a Microsoft Azure AD application ID for the bot registration

Bot is not valid. Errors: MsaAppId is already in use. Creating the resource of type Microsoft.BotService/botServices failed with status "BadRequest".

This happens when the Microsoft Azure application ID entered during the setup of the deployment has already been used and registered for a bot.

Fix

Either register a new Microsoft Azure AD application or delete the bot registration that is currently using the attempted Microsoft Azure application ID.

Problems in bot

If facing any issues related to bot/Messaging Extension.

Fix

Please go to app-insights and check for errors.

  • Go to azure portal
  • Go to App-insights related to your app.
  • Open Logs (Analytics)
  • Select Time Range & fire the query from different tables like exceptions, customEvent etc. like below:

AppInsights

Didn't find your problem here?

Please, report the issue here