General template issues

Generic possible issues

There are certain issues that can arise that are common to many of the app templates. Please check here for reference to these.

Problems while deploying to Azure

1. Error when attempting to reuse a Microsoft Azure AD application ID for the bot registration

Bot is not valid. Errors: MsaAppId is already in use. Creating the resource of type Microsoft.BotService/botServices failed with status "BadRequest".

Fix

Either register a new Microsoft Azure AD application or delete the bot registration that is currently using the attempted Microsoft Azure application ID.

Problems while setting up the bot

1. If facing any issues related to bot

Please navigate to Azure App insights and check for any errors or exceptions that are being logged to determine the root cause of an issue

Fix

• Go to azure portal
• Go to App insights related to your app.
• Open Logs (Analytics)
• Select Time Range & fire the query from different tables like exceptions, customEvent etc. like below:

TODO: Paste the screenshot

Didn't find your problem here?

Please, report the issue here