Data flow diagram to detail out the data flow between various services in FAQ Plus bot

Add question using compose action

• User clicks on '+' icon on messaging extension, task module is invoked.

• On click of 'Save' button, bot checks for knowledge base associated with user's team from Azure storage.

• With project name, question is added in Question Answering and corresponding result is shown in card.

Update/Delete question

• User updates and deleted QnA pair using Update and Delete buttons on adaptive/hero card.

• On clicking buttons, bot checks for project name associated with user's team from Azure storage.

• With project name, question is updated/deleted in Question Answering and corresponding result is shown in card.

Azure function for publishing Question Answering project knowledge base

• Azure function is triggered every fifteen minutes to publish Question Answering project knowledge base.

• It publishes knowledge base only if modification is done from last publish time.