If you have published a paid app or an in-app, you can check sales details and download statistics and a series of payment information, including payout and payment, in the [Payment] menu.

• You can view the current month’s sales (units sold/sales), payment status and bank account information for payment.
• The current month’s amount owed (to you) is calculated by subtracting (Deductions + Commission + Adjustments + Backdating) from Sales. That means the monthly amount owed might be somewhat different from the actual monthly sales.

• If any error or problem occurs in the account information and automatic payment, the payment in the corresponding month will be made in the following month.

• Regardless of the payment methods, monthly sales will be settled in the middle of the following month, and the payment will be made at the end of the month.

If You Are Overseas Developer,

• Monthly sales will be settled in the middle of the following month, and payment will be made in the early of M+2.

• The FX rate we use at ONE store is the basic rate of exchange initially announced by the Korea Exchange Bank on the 1st of the month following the sales month.

• If we are required to collect withholding taxes arising from the sale of the apps in accordance with the tax treaties signed among countries, we deduct the applicable taxes from the amount payable and send them to the government agency.

  • For more detail on the taxes, including withholding taxes, please refer to ‘Taxes’ clause of this document.

• If any error or problem occurs in the account information and automatic payment, the payment in the corresponding month will fail.

• If the Korean financial market is closed on the 1st of each month, the basic rate of exchange of the trading day right before the closing day is used as our FX rate.

• How to Change Bank Account Information for Payment Please keep in mind that you are required to change your bank account information in [Sales Report] before the 17th of the month to ensure that payment is made to the changed bank account. Changes in the bank account details will be reflected in the early next morning.

• If you want the changes to be reflected within the day, please send your inquiry to [email protected]

• Overseas developers are also required to change the bank account information in [Sales Report] before the 17th of the month to make sure that payment is made to the changed bank account. Changes in the bank account details will be reflected in the early next morning

You can view daily sales record. The information shown in the screen is as follows:

• [Cancelled] means the purchase of app (or in-app) product is cancelled. [Refunded] indicates the cancellation of monthly auto renewable subscription and the amount refunded in cash at the request of the customer. For more detail on payment terminology, please refer to FAQ

• 10 types of payment information are shown by default, and you can search more information.

• Sales details are updated based on the previous day's sales (You can view today's sales in the following day).

You can check the monthly sales, including the total monthly units sold, the total monthly sales, and the amount refunded.

You can check either the total units sold or the units cancelled, and the amount refunded of each App.

You can view the sales details of each date and of each App on a popup window.

You can view if each product is [Purchased/Cancelled/Refunded].

The type of product you can identify is as follows:

Type of Product	Description
App	This is an app product.
In-App	This is an in-app product.

You can check the sales details, including the type of product and purchase status.

The purchase status is described in the chart below. For more detail, please refer to Reference.

Purchase Status	Description
Purchased	The product is purchased and the payment is approved.
Cancelled	The payment is cancelled at the request of the customer.
Test Cancelled	The purchase test which was performed for the review of app on ONE store developer center is cancelled.
Refunded	This means the cancellation of monthly auto renewable subscription and the amount refunded in cash at the request of the customer.

To provide a more efficient service, ONE store developer center allows you to view download details of apps, which are requested to be downloaded for more than 50,000 times. You can check by clicking [Download Request Details] in [Sales Report].

Developers can view the amount owed to them at a glance in [Payments and Financial Report]. Transaction details will be provided after the 15th of the month, and you can check the details as seen below in the image.

In the [Payments and Financial Report], you can identify the following information. Ultimately, the amount owed is calculated according to the following formula.

Amount owed = Sales - (Deductions + Commission + Adjustments + Backdating)

You can view either the total units of apps and in-apps sold or the sales amount in the month.

You can view the units and amounts deducted from the sales in [Sales Details]. The following items are deducted.

Items	Details
Excluded from Settlement The amount that would be excluded from settlement since it is unclaimed by the rate plan, etc.	This indicates the amount that would be excluded from settlement if negotiation is made on marketing events and coupon issuance between the publisher and the developer center.
Test Cancelled	ONE store developer center cancels the purchase history of test after an app is tested to be reviewed and published on ONE store or tested at the request of the customer.
Purchase Cancelled	The purchase will be cancelled if any error occurs either in executing the purchased app or in processing payment. The purchase can also be cancelled by the approval of the developer (however, if a minor purchases an app, the purchase can be cancelled only once at the request of the parents).
Refunded	The amount is refunded in cash if any problem occurs after users purchase apps and charge/pay the purchase amount (refund is applicable only for some products, including monthly auto renewable subscription and products with certain rate plans).

Backdating occurs when an exceptional case happens, including withholding taxes and exemption from VAT in accordance with the tax treaties signed among countries. In the corresponding cases, the amount will be backdated to the publishers in the following month.

The amount owed is adjusted if the following cases occur in the previous transaction details.

Case	Details
Adjustment	If an amount is neither backdated nor adjusted by the ratio, the amount is increased or reduced through negotiations with the publisher.
Refund Adjustment	The amount refunded is adjusted based on consultation between the customer and the publisher.
Ratio Adjustment	The publisher makes an adjustment if the commission negotiated with ONE store is miscalculated.

Adjustment occurs only in very unusual circumstances. The reason for adjustment is briefly described on the screen if the adjustment is made.

Developers are allowed to view the payment result report depending on the developer membership types. The types are as follows. To learn more about how to handle tax issues using the relevant information, please refer to ‘Taxes’ clause of this document.

• Individual Developer: the receipt screen is provided for individual developers in Korea.

• Business (individual/corporate): the tax invoice is issued for individual and corporate businesses in Korea.

• Overseas Developer: the invoice is issued for the developers in the rest of the countries, except Korea.

• The status of tax bill issuance is divided into Issued/ Carryover Requested/ Automatically Carried Over/ Cancellation Requested/Manually Issued.

• If you manually issue the tax invoice, you are obliged to issue and transmit the sales tax bill in which ONE store is recorded as a buyer to the National Tax Service of Korea. You must send the tax invoice to ONE store, the buyer.

• Invoice carryover and cancellation is available only when the receipt issuance status is [Not Approved].

In principle, the sales are settled in the next month, and the payment is made at the end of the month for the convenience of developers. The payment period and process may vary depending on the membership types. The chart below defines payment status.

Category	Description
Carried-Over	The amount is automatically carried over due to payment failure.
Not Requested	If you do not request payment for transactions, the payment status will be marked as [Not Requested]. You can request the payment for the corresponding month.
Requested	The payment request is completed, and the payment is prepared.
Issued	The payment process is in progress.
Paid-Out	The payment is paid-out.
Failed	The payment failed due to errors in payment information, etc.

If the payment fails due to errors in the bank account information, etc., the cumulative payment amount will be transferred in the following month to the changed bank account.

As for the sales made from the first day to the end day of the month, the settlement is completed by the developers in Korea from 15th(based on working days) of the following month. The payment net of commission is made to the bank account at the end of the following month as seen below in the image.

Until 25th of the following month, the overseas developers check their invoice for the sales made from the first day to the end day of the month. If the developer’s payment request is completed, a bulk payment is made at the end of the corresponding month.

Category	Details
15th of M+1	The amount owed is closed and shown in [Sales] / [Payments and Financial Reports].
From 15th to 25th of M+1	If the amount is over KRW100K, the invoice is issued and the payment request is made.
Early M+2	As for the completed payment request, a bulk payment is made overseas at the end of the corresponding month.

As for overseas payment, the payment would be delayed for about 10 days depending on the bank’s work process. It is recommended to check the date when payment is made to you in the 1st week of the month.

• All the transactions occurred on ONE store are the sales of developers (check transaction details in the developer site)
• The commission charged for the transactions on ONE store is treated as the developer’s cost in accounting (the invoice for commission is issued for each month).
• The amount net of commission is paid at the end of M+1.
• For the overseas developers, a bulk payment is made in the early of M+2.