Current Flood Warning Business Rules - NeXt-Warning-System/project GitHub Wiki

Flood Warning Service Business Rules

Sending and managing warnings (what)

  • Flood warning system: sending and managing warnings

    • Issuing a flood warning - have explored
    • Issuing a group of target areas (TAs) - need to explore
    • Sending operational messages - we are looking at the policy of which operational messages should be sent from XWS
    • Sending follow-up messages - need to explore
    • Cancelling messages - need to explore
    • Viewing detailed message history - started to explore
    • Message types and optional messages - need to explore
    • Pop-up messages when issuing a warning out of sync - need to explore
    • When messages need to be updated and message update schedule - need to explore
    • Message sending style guide - need to explore
    • Text to speech - Amazon Polly - need to explore
  • List of current TAs in FWS

Target Area Management (where)

  • Flood warning system: creating and maintaining Target Areas - This document describes how to create and maintain target areas (TAs) in FWS.

    • TA types including flood TAs, Operational TAs, Area of Interest (AOI) TAs - need to explore
    • TA attributes and metadata on TA - need to explore
    • TA category - need to explore
    • TA owners and public facing boundary - need to explore
    • Allow public to register to the TA (public can register) - need to explore
    • Include TA in EDW process - need to explore
    • TA states - need to explore
    • TA IVR quickdial codes - need to explore
    • TA update schedule - started to explore
    • Create TA groups - need to explore
    • Creating TAs - need to explore
    • Amending TAs - need to explore
    • Removing TAs - need to explore
    • Scheduling TAs to go live - need to explore
    • Going live with a TA - need to explore
    • Message history and TAs - need to explore
    • TA reporting - need to explore, might be best to review in reporting requirements
  • Defining Flood Alert and Flood Warning Areas - The purpose of this operational instruction is to ensure consistency across areas in the creation and application of Flood Alert and Flood Warning Areas. TASKS TAKEN OUTSIDE OF FWS.

    • Flood Warning Service Limit - need to explore
    • Flood Alert Area - need to explore
    • Flood Warning Area - need to explore
    • Dry Islands and holes in TAs - need to explore
    • Groundwater Warnings - need to explore

Message Management (what)

  • Flood warning system: message sets and variants - This document provides users with information on how messages work in FWS.

    • Message variants - need to explore
    • Message sets - need to explore
    • Message ownership (national, area, TA specific) - need to explore
    • Message states (inactive, active, deactivated) - need to explore
    • Access to editing messages - need to explore
    • Message types and optional messages - need to explore
    • Message priority - need to explore
    • Data fields (system, custom and hybrid) - need to explore
    • Text to speech - Amazon Polly - need to explore
    • Bulk update tool for amending messages - need to explore
    • Links between TAs and messages - need to explore

Customer Management (who)