Usability Test Report

Details

Product	Household To‑Do List Application (MVP – Desktop‑only)
Date of Test	5 April 2025
Prepared by	UX Lead (Thomas Bolli)
Participants	2 users (both parents)
Environment	24‑inch desktop monitors, Windows 11

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1  Executive Summary

We observed two real household members (mother & father) using the desktop MVP to create, assign, and complete tasks.

• Participants: 2 parents on Windows laptops.
• Key Findings
  1. Add Task button is hard to spot – both users searched ~15 s before finding it.
  2. Buttons show no interactive cues – no hover state / pointer cursor; users hesitated to click.
  3. No confirmation after marking a task Done – both questioned whether the action succeeded.
• Metrics:
  • Custom 5‑point satisfaction scale (1 worst → 5 best): 4 / 5 from both participants.
  • 100 % first‑try household login (no issues observed).

Overall, the MVP is functional but suffers discoverability and feedback gaps that slow users down and undermine confidence.

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2  Methodology

Data captured	Screen recordings, think‑aloud notes, time‑on‑task
Tasks	1. Add Task: “Create Take out recycling and assign it to someone else.”2. Complete Task: Mark an existing task as done.3. Sort Tasks: Sort by person, status, and priority.

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3  Findings

#	Issue	Severity*	Evidence
F1	Add Task button blends with toolbar	Major	Both parents looked elsewhere for 15–18 s
F2	No hover / pointer cursor on buttons → uncertainty	Major	Users hovered, waited, then asked if the button was “clickable”
F3	No feedback on task completion	Major	Both asked “Did that work?” and reopened the list
F4	Filter resets on reload (from follow‑up review)	Minor	Users commented it “should remember my last view”

*Critical = prevents task | Major = significant delay/frustration | Minor = annoyance

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4  Recommendations

ID	Linked Issue(s)	Recommendation	Effort	Impact
R1	F1	Convert “Add Task” into a primary, coloured button (top‑right) and duplicate as a floating CTA when scrolled	Low	High
R2	F2	Add hover styling & pointer cursor to all clickable elements; include subtle elevation on hover	Low	High
R3	F3	Show snackbar “Task marked complete” with Undo + check‑mark animation	Low	High
R4	F4	Persist filter/sort state in local storage	Low	Medium

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5  Next Steps

1. Implement R1–R3 in the next sprint (starts 28 Apr 2025).
2. Quick A/B test of a new Add Task button with the original two participants.
3. Consider switching to the standard SUS questionnaire for more robust benchmarking.

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End of Report