Synology How to Send us Support Logs - MediaBrowser/Wiki GitHub Wiki
If requested by support to send your log files, you can do so by following this procedure:-
DSM6
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SSH to your Synology NAS and login as 'admin'.
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Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'.
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Send the logs, using 'sudo ./sendlogs'.
DSM5
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SSH to your Synology NAS and login as 'root'.
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Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'.
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Send the logs, using './sendlogs'.
Example
