OPS 201 Class 14.1 - MackD51/CyberReadingNotes GitHub Wiki

What Google Learned From Its Quest To Build The Perfect Team

  • Julia Rozovsk, was unsure about her career path but desired a more social job that allowed her to become part of a community.

  • After applying to a position at Yale's School of Management, she was put into a study group, which was precisely developed by the school to develop strong bonds between the participants.

  • All of the participants were equally educated and shared similar interests, but the group quickly became competitive as each member fought for leadership. This group became an avenue of extreme stress for Julia and she began to search for other alternatives.

  • Project Aristotle was created to research hundreds of Google teams and why some were extremely successful and others failed.

  • After analyzing tons of data the researchers were unable to distinguish any sort of pattern and were left puzzled as to what the deciding factors of an effective group were.

  • The discovery of Group norms a social behavior studied by psychologists and sociologists, which is a set of norms every individual has that dictates action, behavior, and integration when assembled into a group.

  • Naturally some with certain group norms will work well with others of similar group norms, but this is not always the case, as the majority of successful groups they found shared two behaviors one being "equality in the distribution of conversational turn-taking", and the other behavior the groups would have high is "average social sensitivity".

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Things I Would Like to Know More About

  • What are companies doing currently to ensure group cohesion, if there are any effective methods of