Interview University marketplace - MOVILES-G22-2025/Wiki GitHub Wiki

Interviews Structure

No. Question Purpose
1 Would you use the Marketplace as a customer? Evaluate how many people are going to use the app as customers
2 Would you use the Marketplace as a seller? Evaluate how many people are going to use the app as sellers
3 Would you be interested in at least downloading the app to look at the posts? Evaluate how many people are going to use the app as potential customers
4 In case you would use the app, would you prefer that the app would serve as a transaction intermediary, so you can pay directly in the app? Or would you prefer that the app would work by only allowing contact between buyers and sellers, without managing any payments? Evaluate if transaction control is neccesary for give security to the customers
5 How often do you buy materials for your career? Is very useful to see if the user have the needs that we are going to solve
6 How often do you borrow/rent materials such as calculators, coats, and other laboratory equipment? Evaluate if the user uses alternatives to solve the problem
7 How often do you try to sell products to other students? Evaluate if the user is a potential seller
8 When you need materials for your academic work, in what percentage do you usually buy new, used, borrowed and rented materials? Evaluate if the user is interested in circular economy applied to this theme
9 What platforms do you use to buy these materials or contact people who can sell/lend/rent them to you? you think that is easy to use it? Is useful for knowing alternatives that people use

Why this questions?

This questions are oriented to test the posibility to get enough students that can play the two roles that the marketplace needs for working and be viable, seller and customer. The questions also ask for alternatives and ways that students use for solving the needs we want to solve with the mobile app, to test if another solution is needed or the problem is already solved. Additionally, ask for possible app caracteristics to know what features students needs

Insights Using the What? How? Why? Who? Method

What? How? Why? Who?
He prefers to buy academic materials online Using online shops that deliver the product directly in the client's house It is handy and easier for him Alexander, 22 years old, History of Art student
The interviewee never sells academic materials He keep the materials that doesn´t need without using it There is the posibility to get in troubles if the used product didn't satisfied the customer Alexander, 22 years old, History of Art student
In the past semesters, he usually bought many academic materials Using stationery and other stores History of art is a career where the students needs to have many academic material (books, artistic tools, etc) Alexander, 22 years old, History of Art student
The interviewee always buy his academic materials in new conditions Using only online and, sometimes, physical stores He feels more conftable and is faster for him Alexander, 22 years old, History of Art student

Summary

https://github.com/user-attachments/assets/e82bb521-285f-4037-8488-08a8393fdf85

Complete Interview

https://github.com/user-attachments/assets/524db8c9-01fe-4b6c-ae04-1240ae099981