Interview Clothes in Bogotá - MOVILES-G22-2025/Wiki GitHub Wiki
Interviews Questions
| No. | Question | Purpose |
|---|---|---|
| 1 | Can you describe what you usually do with clothes you no longer wear? | Understand common behaviors regarding unwanted clothing. |
| 2 | Can you recall a time when you wanted to donate clothes but didn’t? What happened? | Identify barriers that prevent people from donating. |
| 3 | What factors influence your decision to donate clothes instead of throwing them away? | Discover key motivations and deterrents in donation behavior. |
| 4 | How do you usually find information about where to donate clothes? | Understand how people currently discover donation opportunities and whether they struggle with accessibility. |
| 5 | What challenges have you faced when trying to find a place to donate your clothes? | Identify gaps in public awareness or logistical difficulties. |
| 6 | What do you think would make it easier for you and others to donate clothes more frequently? | Gather insights into potential improvements in accessibility and convenience. |
| 7 | Can you walk me through the last time you donated clothes? How was the experience? | Gain detailed insights into a real-life donation experience and its pain points. |
| 8 | What aspects of the donation process do you find most frustrating or time-consuming? | Pinpoint specific barriers that make people hesitant to donate. |
| 9 | If you could design your ideal donation process, what would it look like? | Encourage participants to propose user-friendly solutions. |
| 10 | What do you know about what happens to donated clothes once they reach an organization? | Assess awareness of the donation process and potential trust issues. |
| 11 | How do you feel about donating clothes without knowing exactly who receives them? | Understand concerns about transparency and trust. |
| 12 | What kind of information would make you feel more confident about donating your clothes? | Identify key factors that would increase trust in donation systems. |
| 13 | What do you do with clothes that are too damaged to be donated? | Understand behaviors regarding textile waste and disposal. |
| 14 | What do you think happens to clothes that end up in landfills? | Assess knowledge about the environmental impact of discarded clothing. |
| 15 | What would encourage you to recycle or repurpose clothing instead of throwing it away? | Identify incentives for increasing textile recycling participation. |
| 16 | What changes do you think could help more people donate or recycle their clothes instead of throwing them away? | Gather creative solutions and perspectives from users. |
| 17 | If a platform existed to help connect donors with charities and provide detailed information about donations, how do you think it should work to be most effective? | Validate potential interest in a tech-based solution and gather user expectations. |
Why this questions?
The chosen questions help us understand how people handle unwanted clothes, why they donate or throw them away, and what challenges they face when trying to donate. They also explore how easy or difficult it is to find donation options and what would make the process better. Some questions focus on trust and transparency to see if people feel confident about where their donations go. Others address awareness of textile waste and recycling. Finally, the interview asks for ideas on improving donations and whether a platform could help connect donors with charities. This structure ensures we gather useful insights to create a better solution.
Insights Using the What? How? Why? Who? Method
| What? | How? | Why? | Who? |
|---|---|---|---|
| The interviewee takes clothes she no longer likes or wears and puts them in a drawer, forgetting about them. | She does it passively, without urgency, simply leaving them stored and out of sight. | She lacks a defined plan for dealing with unused clothes and might not see an immediate need to dispose of them. | Juliana, a 21-year-old master's student from Bucaramanga, living in Bogotá. |
| She has a box of clothes she wants to donate or sell but doesn’t know where, how, or when to do it. | She expresses frustration and uncertainty, as she wants the clothes to have a second life but doesn’t know how to proceed. | There is a lack of information and accessible donation points, making the process unclear. | Juliana, a student who cares about sustainability but lacks guidance on donation options. |
| When trying to donate items like costumes and books, she found that organizations often don’t accept them or don’t have the resources to sort them. | She feels disappointed and helpless, as she wants to contribute but finds the process difficult. | Many organizations lack the personnel or infrastructure to properly classify and distribute donations. | Juliana and her mother, who both attempted to donate but faced rejection. |
| She explains that if something takes too much time or effort, she will likely postpone it, leading to clothes accumulating in drawers. | She sees donation as something that should be quick and accessible, preferably through an app or website. | People, especially younger generations, tend to avoid complicated tasks, so a streamlined system is necessary to encourage participation. | Juliana, reflecting on common behaviors among her peers. |
Summary
https://github.com/user-attachments/assets/c78a767c-c810-4b3a-9d9d-d19e92614390
Complete Interview
https://github.com/user-attachments/assets/7637200e-355b-4f9e-ba78-06e8485e1ff0