libki client troubleshooting - Libki/libki-client GitHub Wiki

The Libki client is slow to load on startup. Patrons can open a browser window before the client loads.

Windows 10 by default has a 10 second startup delay. How can disable this by following the directions here: https://www.howtogeek.com/403162/how-to-disable-the-windows-10-startup-delay/

Alternatively, you can set the Libki Client to start as the logon shell. To do so, delete the registry key Software\Microsoft\Windows\CurrentVersion\Run\Libki if it exists, and create the registry key Software\Microsoft\Windows\CurrentVersion\Policies\System\shell for the user that will run the Libki client. This key should be of type String, and the value should be the path to the Libki client executable ( typically C:\Program Files (x86)\Libki\libkiclient.exe ).

The Libki client is not displaying the alerts for time remaining

The Libki client will ask the OS to display an alert every 5 minutes to let the patron know how much time remains. At the 5 minute mark, the alert is shown every minute.

Depending on your OS and configuration, these alerts may be disabled. Libki can do nothing to change this.

On Windows, you can check to make sure the registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\EnableBalloonTips is not set to 0. If it is, alerts will be disabled.