Introduction to Salesforce

Salesforce is a cloud-based Customer Relationship Management system (CRM). It allows for a better way to organize information about current or potential customers, meaning the employees can focus more on relationship building, streamlining processes, and improving profitability. You'll see it used for sales, admissions processes, or for tracking donors to name a few potential applications. In a Salesforce role, you will have the opportunity to either do database management work as a Salesforce Administrator or build the backend of automation processes as a Salesforce Developer.

Why we recommend Salesforce

Salesforce is one of the most well-known CRM platforms. There are opportunities to use it in a wide variety of industries including city governments, retail, education, and financial services. LaunchCode is seeing a growing need for candidates with Salesforce experience in the St. Louis market in particular!

Skill Update!

Have you completed one of the courses below or a different course or certification related to Salesforce? If you are an active candidate working with LaunchCode, please let us know by filling out this form. Our team reviews submissions on a weekly basis and will update your LaunchCode candidate profile with a note to let the Career Outcomes team know that you have completed a new course!

Salesforce Administrator Path

Course Name	Description	Skills Covered	Time to Complete
Salesforce Admin Basics	This course takes you through the fundamentals of what it looks like to be a Salesforce Administrator.	Salesforce, Process Automation, Data Analytics and Management	8 hours
Report and Dashboard Building in Salesforce	Learn how to develop the reports that will guide the decisions that your business makes to improve. This track will show you how to generate reports and then visualize them to create dashboards.	Generating Reports, Data Visualization	2 hours
Implementing Flows	Curious on how to effectively implement flows as a Salesforce Admin? This module will help you create tests and avoid Flow limits.	Flows, Automation	1.5 hours

Salesforce Developer Path

Course Name	Description	Skills Covered	Time to Complete
Salesforce Developer Beginner	This trailhead will take you through the platform basics, what data modeling looks like in Salesforce, how to code using Apex, building Flows, and the basics of building web components.	Apex, Automation, Data Management	16 hours
Get Started with Salesforce Development	Check out this course to learn how to set up a dev environment and write some sample business logic using Apex.	Apex, App Development	2 hours
Salesforce Platform API Basics	Learn about the different Salesforce Platform APIs that you will use as a Salesforce Developer	API, Data Management	2 hours