how to win friends and influence people - KeynesYouDigIt/Knowledge GitHub Wiki
HTWF&IP Dale Carnegie
- Al Capone example - people RARELY see themselves as wrong. They are deeply aware of their own context
- incept in the other person a vision of how they can get what they can use what you want to provide/give/sell. incept a vision of what is capable if the other person works with you (combines well with the Canvas Strategy).
Why read this book? just watch a dog.
Remember that a person's name is to that person the sweetest and most important sound in any language.
- A man convinced against his will is of the same opinion still.
- How to avoid an argument without pretending you agree? ** Welcome the disagreement ** Distrust your instinctive first impression ** Control your temper ** Listen first ** Look for areas of agreement ** Be honest ** Promise to think over your opponents ideas and study them carefully ** Thank your opponent sincerely for their interest (Would they argue with you if they didnt care about the subject?) ** Postpone action to give both sides time to think through the problem
** Don't be afraid to rest the subject and discuss other things, whatever the other person wants to discuss. ** Start with empathy, not a "BUT" empathy but real empathy confirmed with the other person.
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The Quaker that confronted a young Ben Franklin - "If you dont change the fact your always correcting and insulting people, your not likely to know much more than you know now, which isn't all that much."
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"I judge people by their principles, not my own" MLK
- This incurs instant admiration and sympathy (usually). it disarms people.
Be "hearty in your approbation and lavish in your praise"
Make the fault seem easy to correct