How To Preempt Team Conflict - KeynesYouDigIt/Knowledge GitHub Wiki
Have 5 conversations with the team. Everything should start with "in my world" and "in your world".
Look
- What makes a good first impression? A Bad one?
- What do you notice first about others? (Dress, speech, demeanor)
- What does that make think about them? (ridid, pushy, lazy)
- What intangible credentials do you value? (education, experience, connections)
- How do you perceive status differences?
Act
- How important are punctuality and time-limits?
- Are there consequences of being late or missing deadlines?
- What is a comfortable physical distance for interacting in the workplace?
- Should people volunteer for assignments or wait to be nominated?
- What group behaviors are valued? (helping others, not complaining)
Speak
- Is a promise an aspiration or a guarantee?
- Which is most important, directness or harmony?
- Are irony and sarcasm appreciated?
- Do interruptions signal interest or rudeness?
- Does silence mean reflection or disengagement?
- Should dissenting views be aired in public or discussed off-line?
- Is unsolicited feedback welcome?
Think
- Is uncertainty viewed as a threat or an opportunity?
- What's more important: the big picture or the details?
- Is it better to be reliable or flexible?
- What is your attitude toward failure?
- How do people tolerate deviations from the plan?
Feel
- What emotions (positive and negative) are acceptable and unacceptable to display in a business context?
- How do people express anger or enthusiasm?
- How would you react if you were annoyed with a teammate? (with silence, body language, humor, through a third-party)