Team Operation ticket template - KeegMitch/Operations-Engineering-group-c GitHub Wiki
Wiki title
# Team Operation Ticket #<ticket-number> : Ticket Subject
Page
**_Ticket Subject:_** The title of the ticket
**_Ticket Number/ID:_** #Ticket Number
**_Ticket Time Stamp:_** The date and time the ticket was taken and opened
**_Task Description:_**
- The manager email screenshot is the task description
**_Date Resolved:_**
**_Correspondence with Requestor:_**
- Screenshot of correspondence the manager requests from the ticket here
**_Time Taken:_**
**_Sub-Ticket (if any, some tickets don't have any) :_**
- Add a few lines together with screenshots and links to describe the content and task
## Before and After Evidence
- Add screenshots and describe everything you did in the task
### Tools and Systems Used
- List them here and explain usage
- List them here and explain usage
### Challenges Faced
- List the challenges faced
### Lessons Learned
- List the lessons