Feedback - Implementing Mendix in a Company in Valais

Introduction

To obtain an external perspective on the use of Mendix, we decided to create a Google Docs questionnaire to collect feedback from a company located in Sion regarding its experience with Mendix. This section will present the difficulties encountered by the company as well as the limitations faced when implementing a low-code solution.

Initial Objectives

The company chose Mendix to create and manage its own internal applications, primarily focused on logistics management (tracking incoming and outgoing goods, optimizing internal processes). Their initial choice was driven by:

• Ease of use, enabling quick adoption by development teams.
• Availability of direct technical support in French-speaking Switzerland, facilitating rapid resolution of potential issues.

Challenges Encountered

During the initial testing phase, the company identified a major issue:

• Lack of a suitable API, preventing smooth integration with their existing ERP system. This technical gap made implementing key expected functionalities impossible.

This technical problem was quickly recognized as insurmountable without significant investments in custom development, leading to the early decision to terminate the project.

Secondary Factors

Several other aspects were assessed but were not decisive in the final decision:

• Financial aspects: The cost of licenses was not a barrier.
• Expectation vs. Reality: The company did not identify any significant gaps between Mendix's promises and its actual capabilities.

Recommendations and Conditions for Use

According to the company, Mendix could remain relevant for other organizations provided they conduct a thorough preliminary technical analysis. Availability of suitable APIs is crucial. Moreover, the company advises interested businesses to actively involve technical teams from the early evaluation phases to prevent significant integration difficulties.