Problem Description:

At the Universidad de los Andes, many students struggle with understanding the proper recycling practices and locating appropriate recycling points on campus. Despite the availability of recycling bins, there's a lack of clear information on how to sort waste correctly, leading to inefficient recycling efforts and environmental impact. This issue is compounded by the absence of engaging and accessible resources that can motivate and educate the university community about sustainable practices.

Solution Description:

SustainU is an innovative mobile application designed to tackle the recycling challenges at the Universidad de los Andes. The app provides students with real-time information on correct recycling practices, guides them to nearby recycling points, and offers interactive features that promote environmental awareness. By gamifying the recycling process and offering educational resources, SustainU encourages students to adopt sustainable habits, ultimately fostering a greener campus community.

In this week, we finish the first sprint and therefore the first challenge of the course.

• The analytics engine of our proposed solutions
• Define functional scenarios
• Define quality scenarios

All of this considering the previous information we gathered from the observational process.

1. Description of the problems and the proposed solution (MUST)
2. Analytics Persona
3. PAS
4. Context Canvas
5. Business questions
6. VD Map

Analytics Persona

Analytics Persona image path

12 PAS (Problem - Alternative - Solution)

#	Problem	Alternative	Solution
1	There is no incentive for students in Uniandes to recycle	RecycleBank rewards users with points for their recycling efforts	Provide a service contextualized in the Uniandes community to rank top users based on their points and showcase their recycling efforts.
2	Users often misidentify waste, leading to contamination in recycling bins.	Users rely on signs or general knowledge, which are often inaccurate and time-consuming.	SustainU's AI-powered scanning feature identifies materials instantly, guiding users to the correct bin and reducing contamination.
3	Users lack knowledge about proper waste disposal, leading to lower recycling engagement.	Educational campaigns exist but are often ineffective and easily forgotten.	SustainU's scanning feature provides instant feedback and gamifies recycling, increasing user engagement and proper disposal habits.
4	Users are often unsure about which materials belong to each recycling category, leading to frequent mistakes in waste separation	Users try to guess or search online, which is confusing and time-consuming	SustainU’s recycle information feature clearly and concisely displays the recycling categories and the waste items that belong to each, reducing confusion and errors in waste separation
5	The lack of accessible information about recycling categories decreases users' motivation to recycle correctly	Although awareness campaigns exist, they are often forgotten or ignored by users	SustainU’s recycle information feature provides detailed and visual explanations of waste categories and materials, making the process more educational and motivating users to actively participate in proper recycling
6	There is no information that shows who is recycling in a given community	RecycleBank awards points to the users that recycle and showcases them on a public leaderboard	SustainU's leaderboard is tailormade for the Uniandes community to showcase their recycling efforts.
7	Students lack motivation when properly sorting the recyclables.	Students can recycle whenever they are in front of the different trashcans by following the labels on them, but maybe they don’t do so at home, or do not always follow the recycling system.	Implementing in the app SustainU a streak feature where the streak consists of recycling daily, motivates to compete with friends.
8	Users do not feel motivated to engage in sustainable practices because they cannot track their progress or receive personalized feedback.	RecycleBank offers rewards for recycling but lacks personalized feedback and detailed progress tracking.	Creating personal accounts to track their recycling progress over time, and receive customized feedback based on their specific recycling habits, making the experience more engaging and relevant.
9	Users often forget about their sustainability goals without a system to monitor their progress and provide reminders.	EcoCRED tracks environmental impact but doesn't provide integrated reminders or personalized recycling progress tracking.	Implementing personalized accounts with integrated progress tracking and personalized reminders, encouraging users to stay committed to their sustainability goals by keeping them engaged through tailored notifications and progress updates.
10	Users don't where recycle points are located in campus	Students may ask around or search manually, but it takes a lot of time	SustainU's campus map feature shows the precise locations of all recycle points on campus, making it easy for users to find and use them
11	Users don't know which recycle points is closest to them	Students might end up wandering around trying to find the nearest recycling point. If they do not find a nearest location, they might end up not recycling if they are on a hurry	SustainU's map feature locates, identifies and directs users to the closest recycling station based on their current location on campus
12	Students don't have a easy way of adopting a recycling habit	Students might start recycling at home or taking the initiative of doing so in a not so consistent way	By following a daily recycling progress in an app people might feel drawn to recycling something everyday.

Context Canvas

Context Canvas

10 Business Questions

Type 1:

• How often are users experiencing longer loading times when accessing the camera verification feature? It's type 1 because is related to the performance of the app, related to the time expected to access the certain feature.

Type 2:

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"MODIFIED"

• What are the closest recycling points?: It’s type 2 because the user is going to interact with the map displayed on the app.
• What are the streak points of other users?: It's type 2 because the user is going to interact with the scoreboard.
• What items can be recycled in each trashcan?: It's type 2 because the user is going to interact with the information section.
• What people are using the app?: It's type 2 as in the scoreboard section, people can see who is using the app as well.

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• What is the app usage by career?: It’s type 2 because knowing the percentage of usage by career gives insight into where our users are coming from and which careers are not liking the app.

• What is the average number of clicks or taps users make when opening the app till completing the scan verification?: It's type 2 because the number of taps should be minimal, if it's not we would know that we are doing something wrong with the user experience.

• What is the average number of taps or clicks the users use to complete standard actions for the recycling points feature?: This one is a type 2 question because it focuses on improving user experience through direct insights into how users interact with an app in their daily use.

• What is the average user satisfaction rating for each feature of the app?: This question is Type 2 because it measures user satisfaction and correlates it with feature usage and task completion time.

Type 3:

• Which core functionality is the least used in the app?: This is type 3 because it focuses on knowing which functionalities could be implemented or removed.

• How much time does the user spend on the the camera section (taking the picture and uploading it in the app)?: This is type 3 because it focuses on the functionality of taking the picture while recycling and knowing if it must be improved

• How frequently does someone consult the score points of other users?: This is type 3 because it focuses on knowing metrics of the functionality and if it is being used or not

Type 4:

• What is the most visited location to recycle on campus?: This is type 4 because it focuses on knowing which are the strategic locations on campus that students use more. By knowing this, the university can improve the location’s characteristics

Type 5 (*): Check

• What is the engaging time in the most used feature of the app?: i) This is type 2 as it tells which of the features the user spends most of their time in and we could improve based on that the user experience, ii) This is type 3 because we can update the most used feature to continue engaging people on it

Visualization data map (VD map)

https://github.com/ISIS3510-Team14/Data/blob/master/MS4/VDMapd.png