BQ 13 Nicolas Diaz Montaña - ISIS3510-MOBILE-T34/T34-Wiki-SpendiQ GitHub Wiki

Type 3 Question

How many prompts has the chatbot received in the last 2 weeks, and what does this tell us about its engagement levels?

Justification:
This question helps evaluate the recent performance and popularity of the chatbot feature. By analyzing the number of prompts in the past two weeks, the business gains insight into how actively users are leveraging the feature for financial advice. A spike or drop in engagement could indicate shifts in user needs, the success of recent updates, or areas for improvement. This information is vital for making data-driven decisions to refine the chatbot and maximize its value to users.

Reason it's a Type 3 Question:
This is a Type 3 question because it measures the utilization of a feature—specifically, the chatbot's activity level over a defined period. The focus remains on engagement metrics rather than analyzing complex behavioral patterns or identifying trends, which are characteristic of Type 4 questions.