Table of Contents

• Detailed Description
  • Selected Problem
  • Proposed Solution
  • Revenue Model
  • Value Proposal
• PAS Structure
• Context Canvas
• Personas
  • Persona 1
  • Persona 2
  • Persona 3
  • Analytics Persona
• Empathy Maps
• Business Questions
  • Type 1
  • Type 2
  • Type 3
  • Type 4
  • Type *
• VD Map
• Functional Scenarios
• Quality Scenarios
• Ethics Videos
• Contributions

Detailed Description

Selected Problem

The problem addressed by ArtLens is the limited and passive nature of traditional museum experiences, which often fail to engage diverse audiences and accommodate individual needs. Many visitors struggle to access detailed information about artworks in a way that suits their preferences, and individuals with visual impairments or auditory learning styles face additional barriers. The lack of personalized recommendations and interactive engagement options can also reduce visitor interest, making it harder for museums to create meaningful connections with their audience. This calls for an innovative solution that enhances inclusivity, personalization, and accessibility in art interactions.

Proposed Solution

ArtLens will be a mobile application designed to transform the museum experience for visitors. Through the app, users will have access to interesting and easy-to-understand explanations of each artwork on display, allowing for greater comprehension and appreciation of the art, regardless of their prior knowledge. Additionally, ArtLens will offer interactive experiences, such as the ability to scan QR codes for instant information about the pieces, the use of audio guides that provide detailed descriptions—ideal for individuals with visual impairments or those who prefer auditory content and a forum to share ideas with the community. These features will not only enhance accessibility by providing information and insights but also personalize and enrich each visitor’s experience by connecting people with art, fostering a deeper connection with the art.

Revenue Model

The ArtLens revenue model can be based on three main strategies:

• Freemium Model with In-App Purchases: ArtLens will be free to download, offering essential features such as QR code scanning, general information, and audio guides. Users can opt for a premium version, which unlocks advanced features like personalized recommendations, offline access, or exclusive virtual tours. This premium version can be purchased through a one-time fee or subscription. Users can also pay to remove ads for an uninterrupted experience.

• Partnerships and Sponsorships with Museums: ArtLens will collaborate with museums to offer exclusive content, promotions, and virtual tours. Museums can pay for deeper visitor engagement analytics or to feature their collections more prominently in the app. Sponsorship opportunities include custom interactive experiences or branded virtual exhibitions, generating income through these partnerships.

• In-App Advertisements: ArtLens will include advertisements in certain areas of the app, such as during loading screens or in non-intrusive banners. These ads will target relevant audiences, such as art supplies, event promotions, or museum-related services. Users can choose to remove these ads through a paid upgrade to the premium version.

Value Proposal

ArtLens enhances the traditional museum experience by offering a highly personalized and accessible way to engage with art. The app makes art more inclusive for diverse audiences, particularly those with visual impairments or auditory learning preferences. Through interactive features like QR code scanning and audio descriptions, users can experience art on their own terms—whether through reading, listening, or exploring personalized recommendations.

This deeper level of engagement helps foster a stronger connection between the visitor and the artwork, increasing enjoyment and learning. ArtLens also empowers museums by providing detailed visitor insights and creating new ways to attract and retain a diverse audience, offering a more modern, inclusive museum experience.

PAS Structure

PAS 1

Problem: Visually impaired users struggle to fully engage with art in museums and online platforms due to a lack of accessible features like audio descriptions and voice navigation.

Alternatives: Currently, these users rely on museum-provided audio guides, screen readers, or assistance from companions, which are often limited in detail and do not offer the independence they desire.

Solution: The app offers a comprehensive suite of accessibility features, including high-quality audio descriptions, voice-activated commands, and customizable text settings, allowing users to explore art independently.

PAS 2

Problem: Art specialist (like art students, art experts, artists) face difficulties finding reliable, detailed and advanced information about artworks, often needing to consult multiple sources.

Alternatives: Users currently search for information through search engines, visit various websites, or use general platforms like Wikipedia, resulting in fragmented and inconsistent information.

Solution: The app provides advanced information and expert-curated content in a single, easy-to-use feature.

PAS 3

Problem: Museum visitors often struggle with limited access to personalized art recommendations, resulting in a less engaging and tailored experience during their visits.

Alternatives: Visitors currently rely on static placards, general museum guides, or limited personal research, which provide minimal customization and fail to adapt to individual preferences or prior interests.

Solution: ArtLens offers personalized recommendations based on user preferences, past visits, and favorite pieces, creating a dynamic and evolving art experience that aligns with each visitor’s unique tastes.

PAS 4

Problem: People with limited time at museums find it difficult to explore artworks efficiently and may miss out on key pieces of interest during their visit.

Alternatives: Visitors either follow standard museum routes, rely on time-consuming paper maps, or attempt to plan their visit on their own, often resulting in missed opportunities to engage with important artworks.

Solution: ArtLens provides real-time navigation and curated routes that guide users to important or personally relevant artworks, helping them make the most of their visit even with limited time.

PAS 5

Problem: Visitors often struggle to identify artworks when labels or information are not readily visible, leaving them unsure of what they are viewing.

Alternatives: When this happens, visitors might ask museum staff or use Google Lens to try to identify the artwork, often with inconsistent results.

Solution: ArtLens offers a quick solution by allowing users to scan a QR code provided by the museum. The app instantly identifies the artwork and provides detailed information, eliminating the need for guesswork and enhancing the visitor’s experience.

PAS 6

Problem: Art enthusiasts and casual visitors alike often lack a dedicated space to share their thoughts, interpretations, and insights about artworks, making it difficult to engage in meaningful discussions or learn from others.

Alternatives: Currently, users might turn to general social media platforms or art blogs to discuss artworks, but these spaces are often cluttered, lack focus on specific pieces, and can lead to fragmented or shallow conversations.

Solution: ArtLens offers a dedicated forum where users can discuss specific artworks, artists, and art styles. This feature not only fosters a community of art lovers but also provides an accessible space for those with less knowledge about art to engage with and learn from the insights and interpretations shared by others. The forum encourages participation from all users, helping to demystify art and make it more approachable for everyone, regardless of their level of expertise.

PAS 7

Problem: Visitors with language barriers struggle to fully appreciate and understand artworks, as most museum information is presented in a single language, limiting accessibility for non-native speakers.

Alternatives: Currently, these visitors might use translation apps, which can be time-consuming and often result in inaccurate translations, or rely on limited multilingual guides that may not cover all exhibits.

Solution: The app offers instant, high-quality translations of all artwork information through QR code scans, supporting multiple languages and allowing users to engage with the exhibits in their preferred language without any hassle.

PAS 8

Problem: Families visiting museums with children often find it challenging to keep young ones engaged, as traditional museum experiences may not cater to a younger audience’s interests and attention spans.

Alternatives: Parents may resort to creating their own activities or trying to explain the exhibits in a simplified manner, which can be both time-consuming and may not fully capture the educational value of the artworks.

Solution: The app provides interactive, child-friendly content triggered by QR codes, including games, quizzes, and stories related to the artworks. This feature not only keeps children entertained but also enhances their learning experience in an engaging and age-appropriate way.

PAS 9

Problem: Museum visitors often rely on memory or notes to track their favorite artworks and museums, which can be ineffective and incomplete.

Alternatives: Visitors might try to remember or manually write down their favorites, leading to potential errors or forgotten details.

Solution: The app allows visitors to digitally save and organize their favorite artworks, visited museums, and personal details in their profile, making it easier to keep a comprehensive and accurate record of their experiences.

PAS 10

Problem: Individuals who are new to art often struggle to understand what they see and may miss details that more experienced art enthusiasts would notice due to their background or familiarity with art. Starting out in the art world without guidance can be overwhelming and challenging.

Alternatives: Newcomers might search for information on their own, but this approach may result in information that is either not specific, unclear, or overwhelming due to its volume.

Solution: The app provides basic explanations for artworks, specifics about the type of painting or artwork. It also offers historical and contextual summaries to help users better understand and appreciate the art, making the learning process more accessible and less daunting for beginners.

PAS 11

Problem: Museums often struggle to engage local communities, leading to a disconnect between the museums and the people that are nearby. This results in lower attendance and lack of cultural integration.

Alternatives: Museums may attempt community outreach through local events, newsletters, or collaborations, but these efforts can be sporadic and may not reach or resonate with the entire community.

Solution: ArtLens includes a community engagement feature that highlights locally relevant artworks, events, and exhibitions. The app can send notifications about upcoming community-centric activities and even provide a platform for local artists to showcase their work, helping to foster a stronger connection between the museum and the surrounding community.

PAS 12

Problem: Visitors often leave museums without a way to revisit their experience in a detailed way, making it difficult to retain the emotional connection they felt with the artworks.

Alternatives: Currently, visitors might take photos, write notes, or purchase souvenirs, but these methods don’t fully capture the depth of their experience or allow for easy sharing.

Solution: ArtLens offers a save or like feature that allows users to save and organize their favorite artworks, along with personal notes, reflections, and photos taken during their visit.

Context Canvas

Personas

Persona 1

Prospective user: Tomás Perez, Univeristy student interested in art

Persona 2

Prospective user: Mark Vargas, University student without much interest or knowledge in art

Persona 3

Prospective user: Isabel Rossi, Elder female that has a visual impairment

Analytics persona

Empathy Maps

Empathy map 1

Prospective user: Daniel Perez (Visual Impairment)

Empathy map 2

Prospective user: Gabriela Vargas

Empathy map 3

Prospective user: Emily (Art lover)

Empathy map 4

Prospective user: Francisco Vargas (Engineering studen not that interested in art)

Empathy map 5

Prospective user: Santiago Vargas (Art enthuast)

Business Questions

Type 1

1.1

Question: How frequently, in the last two months, did users experience crashes or slow performance when accessing the real-time audio descriptions of artworks?

Context: This question centers on the app's core functionality of providing real-time audio descriptions, which is crucial for enhancing accessibility. By analyzing telemetry data related to performance issues during audio playback, the business can prioritize fixes that ensure smoother and more consistent experiences for all users, regardless of device or platform. Improving this core feature will significantly impact user satisfaction, particularly for visually impaired users or those who prefer auditory content.

1.2

Question: What is the distribution of load time of the artwork details in the last month?

Context: This question aims to analyze the distribution of load times for the artwork details page in the last month, providing insights into the app’s performance. Understanding load times is crucial because slow response times can frustrate users and reduce engagement with the app. By examining the variation in load times, the development team can identify bottlenecks, such as network issues or device-related factors, and prioritize optimizations. Improving load times for such a key feature ensures a smoother, more satisfying user experience, helping to maintain user engagement and app reliability.

Type 2

2.1

Question: What other artworks or exhibitions might interest the user based on his/her previous searches and interactions?

Context: This question allows the app to provide personalized recommendations for other artworks or exhibitions that align with the user’s preferences. By analyzing the user’s past searches, viewed artworks, and interactions within the app, the analytical engine can suggest similar or related pieces that the user might enjoy, enhancing their overall experience.

2.2

Question: What are the saved/liked artworks by the user?

Context: This question is intended to target one of the core functionalities of proposed solution, the ability to save the users favorite art pieces (by manually saving them) and then having a list of its saved or liked artworks that they can browse, this allows them to save their preferences, look back to previous visits.

2.3

Question: What museums are close to the user?

Context: This question is designed to directly improve the user experience when visiting museums, giving them relevant information with their location in mind, they can browse through the close museums and make an informed decision on what museums they want to visit that are close to them.

2.4

Question: What is the detailed information of the artwork that is associated to the specific QR code that the user is scanning?

Context: This question is designed to answer one of the core functionalities in the proposed app that gives a good user experience, giving the information of the artwork that the user is interested in.

Type 3

3.1

Question: What is the proportion of users who actively engage in the forum compared to those who simply open the forum feature, and how does this engagement index change over time?

Context: This question aims to measure the effectiveness of the forum feature in the app by calculating the ratio of users who participate (e.g., comment, or like) compared to those who only view or open the forum without engaging. This "engagement index" provides valuable insights into how compelling and interactive the forum is for users. By tracking this index over time, the app can identify trends in user engagement, determine whether changes or improvements to the forum are having the desired effect, and make data-driven decisions to enhance user participation. This question is crucial for understanding user behavior and optimizing the forum's role in the app’s overall ecosystem.

3.2

Question: How often do users complete the full audio description for a piece of art versus skipping or stopping early?

Context: This question focuses on understanding user engagement with the audio description feature, a critical aspect of the app's functionality, especially for visually impaired users. By analyzing how often users listen to the entire audio description versus abandoning it midway, the app can identify potential issues in content quality, length, or relevance. This data will help in refining the audio content to better match user expectations, thus enhancing the overall user experience and ensuring the app effectively serves its core audience.

3.3

Question: Which three core functionalities are being used, on average, the most in the last month?

Context: This question helps identify what are the top funtionalities being used, giving the developers an idea on what features they should center and develop more. This analysis can provide insights into user preferences and behaviors, helping to understand which features are most valuable to users. This information could guide future development efforts, such as enhancing popular features, ensuring they remain robust, and possibly expanding their capabilities based on their high usage.

3.4

Question: What is the average time users spend engaging with an art piece after receiving a recommendation from the app?

Context: This question is designed to assess the effectiveness of the app's recommendation engine. By analyzing how much time users spend interacting with an artwork after it has been recommended, the app can gauge the accuracy and relevance of its recommendations. This insight can drive improvements in the recommendation algorithms, ensuring that suggested artworks are genuinely engaging and aligned with user interests, ultimately increasing user satisfaction and retention.

Type 4

4.1

Question: What is the most saved/liked artwork in a museum in the last month?

Context: This question focuses on how museum administrators can utilize the app's data to make informed decisions that enhance the overall visitor experience. By analyzing trends in user behavior, such as which exhibits are most interacted with, museums can optimize their exhibits and services to better meet the needs and interests of their visitors and can create souvenirs for specific atrwoks.

4.2

Question: Which exhibits have seen the highest increase in visitor engagement after being promoted through the app in the last month?

Context: This question helps museum administrators understand the impact of the app's promotional features. By analyzing which exhibits have seen significant increases in engagement (e.g., visits, likes, comments) after being featured or promoted through the app, museums can identify successful promotional strategies. This data can inform future marketing efforts, helping museums to boost visitor numbers to specific exhibits and maximize the impact of their promotional activities.

Type *

*.1

Question: What are the most visited museums in the app? (Type 2/4)

Context: This question is Type 2 because it aligns with the natural curiosity of users. Users often wonder which museums are popular and what makes them worth visiting. By providing insights into the most visited museums, the app can offer personalized recommendations, suggest trending exhibits, and optimize the user’s visit by highlighting must-see artworks. This directly improves the user experience by making the app more informative and engaging. This question is also Type 4 because the data generated from it can be used for broader decision-making. For instance, the town hall or relevant authorities could use these insights to promote less-visited museums, thus balancing visitor distribution and ensuring that all cultural sites receive adequate attention. Additionally, by recognizing which museums are most successful, they can continue to support these institutions and use them as models for improving others. The app can leverage this data to forge partnerships, enhance content, and ultimately drive more meaningful engagement with the city’s cultural offerings.

*.2

Question: What specific exhibits can the museum curate based on user engagement with the app’s recommended artworks? (Type 3/4)

Context: In the context of modern museum curation, leveraging data from digital platforms can greatly enhance the visitor experience and ensure exhibits are more aligned with audience interests. The app in question offers personalized artwork recommendations to users based on their preferences. By analyzing user engagement—such as which recommended styles, movements, or artists they interact with most—museums can gain valuable insights into the types of artworks that resonate with their audience. This information can then be used to guide decisions about future exhibits, ensuring they reflect the public’s evolving tastes and interests.

VD Map

https://drive.google.com/file/d/1-qQkm2EStW5Tz7Q86_7UPwVBvOZviXGM/view?usp=sharing

Functional Scenarios

FS 1

Given a partial visual impairment, an art enthusiast wishes to understand the deeper context and details of an artwork in front of them. They need a clear and detailed description of the piece, so they can fully appreciate and engage with the art despite their visual limitations (Using the audio guide feature in the ArtLens app).

FS 2

Given their passion for art, an amateur art enthusiast wishes to share and discuss their opinions on various artworks with others. They need a platform where they can express their views and engage in meaningful conversations, so they can explore different perspectives and deepen their appreciation of art (Using the forum feature in the ArtLens app).

FS 3

Given her interest in art but difficulty finding pieces that match her style, a frequent museum-goer wants to explore artworks that resonate with her tastes. She needs personalized recommendations to enhance her visit and discover new pieces efficiently (Using the "Recommend More Like This" feature in the ArtLens app).

FS 4

Given his desire to visit a nearby museum but uncertainty about which one is closest, a museum-goer wants to find the nearest museum quickly. He needs location-based information to efficiently plan his visit (Using the museum locator feature in the ArtLens app).

FS 5

Given their limited time during a museum visit, a busy professional wants to ensure they don’t miss any key artworks in the exhibit. They need a curated list of must-see pieces based on popularity and expert recommendations to optimize their visit and make the most of their time (Using the "Must-See Highlights" feature in the ArtLens app).

FS 6

Given her frequent visits to different museums, an art enthusiast wants to keep track of all the artworks she has seen and revisit her favorites later. She needs a feature that allows her to save and organize artworks in a personal collection, so she can easily access and enjoy them even after her visit (Using the "Save to My Collection" feature in the ArtLens app).

FS 7

Given their limited understandig of local languages while traveling, an international tourist that loves art wishes to access museum information in their native language to fully understand the context and significance of the artworks. (Using the select languge feature in the ArtLens app)

FS 8

Given his general lack of interest in art but a desire to learn something to share his moms passion, the casual museum-goer wants a quick and easy access to information without committing to leanghty tours or extensive reading and reaserch to find what he is looking for. (Using the scan qr code feature in the ArtLens app)

FS 9

Given that an international tourist is visiting a museum without stable internet access, they want to continue enjoying the experience fully. They need a way to access descriptions and details of the artworks, even without an internet connection. Solution: The ArtLens app allows users to pre-download information about artworks, so they can continue accessing it without needing a network connection.

FS 10

Given that a visitor wants to organize their museum visit based on limited time, they need a feature that guides them through an optimized route covering the most important works according to their interests. Solution: The ArtLens app enables users to customize and optimize their visit based on a set time, highlighting the most important artworks aligned with their preferences.

FS 11

Given that a museum visitor may have varying levels of experience with art, they want to receive information tailored to their existing knowledge. The visitor needs content that matches their understanding—whether they are a novice or an expert—so they can engage with the artwork in a meaningful way without feeling overwhelmed or under-informed. Solution: The ArtLens app allows users to select their art knowledge level during registration (e.g., "Art Enthusiast" or "New to Art").

FS 12

Given that a museum visitor may be new to the app or, due to certain conditions, cannot access the audio guides provided by the application (e.g., hearing impairments or lack of access to headphones), they need an alternative way to access the same information. The visitor requires transcriptions of the audio content so they can still engage with the museum’s offerings, even if text descriptions are not provided. Solution: The ArtLens app includes a Speech-to-Text feature that automatically transcribes audio guides into readable text. This allows visitors to access the information provided by the museum, even when only audio guides are available.

Quality Scenarios

QS 1

Scenario name	Enhanced Audio Guide Accessibility for Users with Visual Impairments in ArtLens
Quality attributes	Accessibility, Usability
App status and context	The user has low vision and is using the ArtLens app to engage with an artwork during their museum visit. They want to access detailed information and contextual background about the artwork without relying on visual cues.
Changes in the context	The user utilizes a screen reader or assistive technology and depends on audio guidance due to their visual impairment.
System reaction	The ArtLens app is equipped with a specialized audio guide feature designed for users with visual impairments. This feature provides rich, descriptive audio content that interprets visual elements of the artwork, offering an immersive experience. The app automatically activates accessibility modes, such as larger touch targets and voice navigation, when it detects assistive technologies. Additionally, the app allows users to personalize their audio experience by adjusting the narration speed, language, and content depth, ensuring that all users, regardless of their visual abilities, can fully appreciate the art.

QS 2

Scenario name	Adaptability of ArtLens Interface to Different Screen Sizes
Quality attributes	Responsiveness, Usability
App status and context	The app is currently open in one of its views, displaying various artworks and related information to the user.
Changes in the context	The user is accessing the app on devices with different screen sizes or changes the display size within the same device.
System reaction	The ArtLens app dynamically adjusts to the available screen size, ensuring that all content, including artworks and their accompanying information, remains beautifully presented and well-distributed. The layout adapts seamlessly without compromising the visual quality or disrupting the arrangement of elements, providing a consistent and aesthetically pleasing experience across all devices.

QS 3

Scenario name	Performance of ArtLens During Low Battery Conditions
Quality attributes	Performance, Usability, Resilience
App status and context	The user is exploring a museum with the ArtLens app open. The app is providing real-time information about artworks and interactive features like QR code scanning and personalized recommendations.
Changes in the context	The user’s phone battery is running critically low, and the app needs to continue functioning efficiently without crashing or causing excessive battery drain.
System reaction	The ArtLens app detects the low battery condition and automatically switches to a power-saving mode, reducing background activity and limiting non-essential features. It prioritizes essential functions such as basic artwork information and audio guides while disabling energy-intensive features like high-resolution images and background updates. The app notifies the user of the battery status and provides options to save their progress or reduce battery consumption further.

QS 4

Scenario name	Scalability of ArtLens During High User Traffic
Quality attributes	Scalability, Performance, Availability
App status and context	The ArtLens app is actively used by multiple visitors at a major museum event with a significant increase in traffic. Users are simultaneously scanning QR codes, accessing artwork details, and receiving personalized recommendations.
Changes in the context	The server is experiencing a high volume of requests due to the increased number of active users. There is a potential risk of delayed responses or server overload.
System reaction	The ArtLens app implements load balancing to distribute incoming traffic efficiently across multiple servers. It uses caching strategies to minimize server load by storing frequently accessed data locally. The app also provides users with informative messages in case of temporary delays, ensuring they understand the situation and receive fallback content if necessary. The backend infrastructure is designed to scale dynamically to handle varying loads, maintaining a stable user experience even during peak times.

QS 5

Scenario name	Data Privacy and Security for User-Generated Content in ArtLens
Quality attributes	Security, Privacy, Compliance
App status and context	The user is engaging with the ArtLens app by saving favorite artworks, leaving comments, and participating in discussions about various pieces.
Changes in the context	The user decides to review and manage their personal data and privacy settings, including the control over who can see their saved artworks and comments. There is also a need to ensure compliance with data protection regulations such as GDPR.
System reaction	The ArtLens app provides a secure environment for user-generated content, with options for users to control the visibility of their data. The app includes features for reviewing, updating, or deleting personal information and content shared within the app. It also ensures that all data is encrypted both in transit and at rest, and it regularly updates its privacy policies to comply with international regulations like GDPR. Users are notified of any changes to privacy policies and are required to give explicit consent for data sharing practices, ensuring that their privacy is protected at all times.

QS 6

Scenario name	Offline Functionality for ArtLens During Museum Visits
Quality attributes	Availability, Usability, Resilience
App status and context	The user is visiting a museum with limited or no internet connectivity. They are using the ArtLens app to explore the exhibits and learn more about the artworks on display.
Changes in the context	The app detects that the user has lost internet connectivity while exploring the museum.
System reaction	The ArtLens app automatically switches to offline mode, allowing the user to continue accessing pre-downloaded content such as artwork details, audio guides, and personalized recommendations. The app also provides a notification that it is operating in offline mode, and any new data or interactions (e.g., saving new artworks or leaving comments) will be synced once the device reconnects to the internet. This ensures that the user's experience is uninterrupted and that they can still engage with the museum content even without a live connection.

QS 7

Scenario name	Optimizing Visual Display for Low Light Environments
Quality attributes	Accessibility, Usability, Responsiveness
App status and context	The user is exploring a dimly lit exhibit within the museum and using the ArtLens app to view information about the artworks.
Changes in the context	The ambient light level is low, which could make it difficult for the user to read text or view images clearly on their device’s screen.
System reaction	The ArtLens app detects the low ambient light through the device’s light sensor and automatically switches to a "Dark Mode" or "Night Mode" to reduce eye strain. The app adjusts contrast, text size, and brightness settings to enhance readability in low-light conditions. It also offers the user an option to manually tweak these settings for optimal comfort. This ensures that the app remains usable and accessible, even in less-than-ideal lighting conditions.

QS 8

Scenario name	Synchronizing User Data Across Devices
Quality attributes	Usability, Performance, Availability
App status and context	The user has been using the ArtLens app on multiple devices, such as a smartphone and a tablet, and wants to ensure that their personal collections, saved artworks, and preferences are consistent across all devices.
Changes in the context	The user makes changes on one device, such as saving new artworks or adjusting preferences, and expects these changes to be reflected on all other devices.
System reaction	The ArtLens app utilizes cloud synchronization to ensure that user data is consistently updated across all devices. When changes are made on one device, the app automatically syncs the updated data with the cloud, which then propagates to all other devices linked to the user's account.

QS 9

Scenario name	ArtLens Performance on Low-End Devices
Quality attributes	Performance, Usability.
App status and context	The user is using a low-end device to explore the museum
Changes in the context	Access detailed information about the artworks
System reaction	The ArtLens app automatically adjusts image quality and data loading to ensure users on lower-capacity devices can access information smoothly without compromising device performance

QS 10

Scenario name	Protection of User Privacy and Personal Data in Discussion Communities
Quality attributes	Security, Privacy, Compliance
App status and context	The user is actively participating in discussions within the ArtLens community
Changes in the context	Sharing opinions and comments on various artworks
System reaction	ArtLens protects user privacy by encrypting personal data and providing clear options for users to control what information they want to share publicly in discussions. The app also ensures compliance with international data protection regulations like HABEAS DATA in Colombia.

QS 11

Scenario name	Dynamic Language Adaptation for Multilingual Users
Quality attributes	Accessibility, Usability
App status and context	The user is switching between different languages while using the ArtLens app to understand the context of various artworks.
Changes in the context	The user selects a new language mid-session to better comprehend the exhibit.
System reaction	The ArtLens app dynamically switches to the chosen language without requiring the user to restart or lose any previously viewed content. The content, including text, audio guides, and labels, is instantly updated to reflect the new language, ensuring seamless language transitions.

QS 12

Scenario name	Dynamic Feature Access and Clarity Based on Subscription Plan
Quality attributes	Usability, Transparency
App status and context	The user has subscribed to a specific plan (e.g., Free, Premium) in the ArtLens app and expects the available features to change according to their plan.
Changes in the context	The user switches subscription plans or is considering upgrading their current plan to access more features. They expect the app to immediately reflect these changes without any confusion.
System reaction	The ArtLens app dynamically adjusts its user interface based on the subscription plan, enabling or disabling features in real-time. Users on higher-tier plans see additional functionalities (e.g., premium audio guides, personalized recommendations, or offline mode), while those on lower tiers are informed of which features are locked. At all times, the app provides clear visual cues to indicate which features are accessible and offers transparent information about the costs and benefits of upgrading.

Ethics Video

Video source: https://youtu.be/gU-5yA0Hn6I

Sprint 1 Contributions

David Santiago Vargas Prada

• Design the interview structure of the parking problem interview
• Conduct the interview related to the parking problem
• Prepare a summary of the interview related to the parking problem
• Find 4 insights of the queue parking interview
• Develop the description of the problem
• Explanation and evidence of the brainstorming process
• Develop the description of the solution of the problem
• Develop Empathy map of Prospective User - Gabriela Vargas
• Create 2 Problems-Alternatives-Solutions (PAS)
• Create one Persona - Mark Vargas
• Helped in the creation of one Analytic Persona
• Deliver 2 business questions - Type 3
• Review of the VD Map
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section on privacy rights
• Repository management (Wiki) and issue tracking

Daniel Villar González

• Design the interview structure of the queue problem interview
• Conduct the interview related to the queue problem
• Prepare a summary of the interview related to the queue problem
• Find 4 insights of the queue problem interview
• Develop the description of the problem
• Explanation and evidence of the brainstorming process
• Develop the description of the solution of the problem
• Develop Empathy map of Prospective User - Francisco Vargas
• Create 2 Problems-Alternatives-Solutions (PAS)
• Create one Persona - Tomás Perez
• Helped in the creation of one Analytic Persona
• Deliver 2 business questions - Type 1 and Type 3
• Review of the VD Map
• Deliver the Revenue Model
• Deliver the Value Proposal
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section on societal and environmental impact
• Repository management (Wiki) and issue tracking

Sebastián Guerrero

• Design the interview structure of the used clothes problem interview
• Conduct the interview related to the used clothes problem
• Prepare a summary of the interview related to the used clothes problem
• Find 4 insights of the used clothes problem interview
• Explanation and evidence of the brainstorming process
• Develop, acting and editing the prototype video
• Develop Empathy map of Prospective User - Francisco Vargas
• Create 2 Problems-Alternatives-Solutions (PAS)
• Create one Persona - Isabel Rossi
• Helped in the creation of one Analytic Persona
• Deliver 2 business questions
• Develop of the VD Map
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section on societal and environmental impact
• Repository management (Wiki) and issue tracking

Juan Camilo Neira Campos

• Design the interview structure of the art app
• Conduct the interview related to the art app
• Prepare a summary of the interview related to the art app
• Explanation and evidence of the brainstorming process
• Develop Empathy map of Prospective User - Daniel Perez
• Create 2 Problems-Alternatives-Solutions (PAS)
• Help creating one Persona
• Creat the Analytic Persona
• Deliver 5 business questions
• Review of the VD Map
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section on societal and environmental impact
• Repository management (Wiki) and issue tracking

Dionny Santiago Cardenas

• Design the interview structure of the parking problem interview
• Conduct the interview related to the parking problem
• Prepare a summary of the interview related to the parking problem
• Find 4 insights of the queue parking interview
• Explanation and evidence of the brainstorming process
• Develop Empathy map of Prospective User - Emily (Art lover, shy person)
• Create 2 Problems-Alternatives-Solutions (PAS)
• Create one Persona - Mark Vargas
• Assisted in completing the final Context Canvas
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section on transparent subscription model
• Review of the VD Map and correct it afterwards
• Repository management (Wiki)

Santiago Yesser

• Design the interview structure of the art app
• Conduct the interview related to the art app
• Prepare a summary of the interview related to the art app
• Explanation and evidence of the brainstorming process
• Develop Empathy map of Prospective User
• Create 2 Problems-Alternatives-Solutions (PAS)
• Help creating one Persona
• Creat the Analytic Persona
• Deliver 1 business questions
• Review of the VD Map and correct it afterwards
• Create 2 Functional Scenarios
• Create 2 Quality Scenarios
• Ethics video section in edition and the middle reflection.
• Repository management (Wiki)