Interview Structure

Introduction and context
The purpose of these questions is to gather some basic information about the interviewee.
• What is your name? How old are you? What do you do?
Exploring the problem
Asking these questions will help us clarify the relationship between the problem and the interviewee, understand their behavior and feelings about the situation, and gain insight into how it affects them.
• Can you describe your typical process for disposing of clothes you no longer need?
• How often do you find yourself getting rid of clothing items?
• Are you aware of the environmental impact of discarding clothes in landfills? If so, what are your thoughts on this issue?
• Have you ever considered donating or repurposing clothes instead of throwing them away? Why or why not?
• Are you aware of any organizations or charities in Bogotá that accept clothing donations for reuse or repurposing?
• What motivates you to donate clothes, if at all? What are some barriers that prevent you from doing so?
Current solutions
• What have you done to address or mitigate the impact of this problem?
• Do you feel that the current solutions available are adequate? Why or why not?
Exploring potential solutions
The purpose of these questions is to explore whether the interviewee is interested in obtaining a solution to this problem, and if so, whether they would use it.
• Do you believe that reusing clothes could significantly reduce environmental pollution in Bogotá? Why or why not?
• Would you be more likely to donate clothes if there were more convenient drop-off points or collection services?
Closing
Express gratitude to the interviewee for their time and contributions. Ask if they have any additional thoughts or suggestions regarding the disposal of clothes in Bogota.

Summary

Audio

Full Interview

Audio

What? How? Why? Who?

Situation	What?	How?	Why?	Who?
1. Collecting Used Clothes in a Foundation	In a local foundation in downtown Bogotá, a middle-aged woman is sorting through a large bag of donated clothes. The woman is modestly dressed in a cotton t-shirt and simple pants. She carefully takes out each garment, folds it, and places it in an organized pile.	The woman seems calm but focused, with a slight smile on her face. Although the process seems mechanical, it is clear that she performs it with care and dedication. She shows no signs of discomfort, but her expression reflects a certain tiredness. Perhaps this task, while fulfilling, demands a lot of physical and mental energy.	She is performing this task because she is committed to the foundation's mission of helping people who do not have access to adequate clothing. She may have been in a vulnerable situation herself in the past and finds in this work a way to give back to the community. Her motivation seems to be rooted in the desire to help and feel that she is making a difference.	The woman is likely a volunteer at the foundation, with an empathetic and altruistic profile. She may have a background in social work or simply a strong desire to help those in need. Her personal experiences may have shaped her sensitivity to social issues.
2. Selling Second-Hand Clothes at a Market	At a second-hand clothing market in the Chapinero neighborhood, a young vendor organizes various garments on an improvised rack. The clothes are diverse: colorful shirts, worn-out jeans, and leather jackets. She exchanges glances and smiles with passersby as she adjusts the clothing to make it look attractive.	The young woman is full of energy and enthusiasm. She speaks fluently, using large gestures to attract the attention of potential buyers. Her behavior is extroverted and confident, reflecting her passion for what she does. However, there are moments when her expression shifts to concern as she sees some passersby walk by without showing interest.	She is selling used clothes because she likely sees this as a business opportunity and a way to promote sustainability. She may be motivated by the need to generate additional income or by her desire to promote conscious consumption and the reuse of clothing. Her emotions fluctuate between hope for sales and frustration with competition and the potential lack of customers.	She is a young entrepreneur, probably a university student or recent graduate. She is interested in sustainable fashion and seeks to balance her passion for fashion with an environmental and socially responsible approach. Her profile is that of someone creative and ambitious, willing to take risks for her ideals.
3. Home Where Clothes Accumulate Unused	In a family home in Suba, an elderly woman stands in front of an overflowing wardrobe. There are piles of clothes on the floor, and some items still have tags. She crosses her arms and sighs, looking at the pile of clothes with a mix of frustration and resignation.	The woman seems overwhelmed, clearly uncomfortable with the situation. There is a certain sadness in her eyes, as if she is aware that the clothes are accumulating without purpose. Sometimes she picks up a garment, looks at it for a few seconds, and then puts it back in place without knowing what to do with it. She seems trapped in a cycle of indecision and emotional attachment to objects.	She does not get rid of the clothes because she may have an emotional bond with some of the garments, perhaps memories of past times or important people. It is also possible that she feels guilty or afraid of needing the clothes in the future, which leads her to avoid getting rid of things. This situation reflects an internal conflict between nostalgia and the need for space and order.	The woman is elderly, possibly retired, who has accumulated clothing over the years. Her profile may be marked by a tendency toward nostalgia and difficulty adapting to change. Perhaps she lived through times when material goods were scarce, which reinforces her attachment to possessions.
4. Clothing Donation Containers in a Park	In a park in northern Bogotá, a young woman approaches a clothing donation container. She carries a large bag and slowly empties it into the container. She pauses for a moment, watching the clothes fall inside, then closes the lid with a firm gesture. She quickly walks away without looking back.	The woman seems determined but somewhat melancholic. Her movements are quick, as if she wants to finish the task as soon as possible. Although there is some resolution in her behavior, her eyes show a hint of sadness. Perhaps she is letting go of garments that once held special meaning for her.	She is donating the clothes because she has made the decision to simplify her life or get rid of material objects that are no longer useful to her. She may be going through a personal change, such as moving, closing a chapter in her life, or adopting a more minimalist approach. The act of donating the clothes seems cathartic for her, though also painful.	She is a young professional, possibly someone going through a phase of transformation in her life. Her profile could be that of someone reflective, who is looking to redirect her life or simply reduce the emotional and physical weight that objects represent for her.