Permissions are a crucial aspect of TicketManager’s flexibility. Whereas the configuration files dictate how the plugin itself operates, permissions dictate how players interact with the plugin.

TicketManager has 3 preset nodes for users requiring immediate operation:

• ticketmanager.*: Admins
• ticketmanager.manage: Moderators
• ticketmanager.basic: Players.

A few nodes come in pairs with the format below and indicate that the command takes the creator of the ticket(s) into account:

• random.node.own: Only allows command execution for tickets a user has created.
• random.node.all: Ignores ticket ownership.

Nodes without this distinction do not take ticket ownership into account.

Elementary Nodes

Elementary nodes are nodes which do not contain other nodes. They are responsible for individual permissions.

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Commands

Responsible for performing commands.

Node	Access
ticketmanager.command.assign	/ticket assign
ticketmanager.command.close.all	/ticket close
ticketmanager.command.close.own	/ticket close
ticketmanager.command.closeAll	/ticket closeall
ticketmanager.command.comment.all	/ticket comment
ticketmanager.command.comment.own	/ticket comment
ticketmanager.command.create	/ticket create
ticketmanager.command.help	/ticket help
ticketmanager.command.history.all	/ticket history
ticketmanager.command.history.own	/ticket history
ticketmanager.command.list	/ticket list and /ticket listassigned
ticketmanager.command.reload	/ticket reload
ticketmanager.command.reopen	/ticket reopen
ticketmanager.command.search	/ticket search
ticketmanager.command.setPriority	/ticket setpriority
ticketmanager.command.teleport	/ticket teleport on same server
ticketmanager.command.proxyteleport	/ticket teleport across a proxy network
ticketmanager.command.view.all	/ticket view for any ticket
ticketmanager.command.view.own	/ticket view
ticketmanager.command.viewdeep.all	/ticket deepview
ticketmanager.command.viewdeep.own	/ticket deepview

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Command-Related

Augment command execution.

Node	Access
ticketmanager.commandArg.cooldown.override	Bypass cooldowns (if enabled)
ticketmanager.commandArg.silence	Silent versions of commands
ticketmanager.commandArg.autotab	Tab-Complete

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Scheduled and Joining Notification

Alerts for the current status of open or unread tickets (unread for the ticket creator).

Node	Access
ticketmanager.notify.openTickets.onJoin	See number of open and assigned tickets on login
ticketmanager.notify.openTickets.scheduled	See number of open and assigned tickets at regular intervals
ticketmanager.notify.unreadUpdates.onJoin	See own tickets with unread updates on login
ticketmanager.notify.unreadUpdates.scheduled	See own tickets with unread updates at regular intervals

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Plugin Information

Alerts users of the plugin's status.

Node	Access
ticketmanager.notify.error.stacktrace	See modified stacktrace
ticketmanager.notify.error.message	See alerts that something went wrong
ticketmanager.notify.info	See general plugin information, such as reloads and plugin locks/unlocks
ticketmanager.notify.pluginUpdate	See when there's a plugin update on login
ticketmanager.notify.proxyUpdate	See when there's a proxy update on login

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Personal Ticket Change Alerts

Immediately alert the creator when non-creators modify their tickets.

Node	Access
ticketmanager.notify.change.assign	Alert for /ticket assign/claim/unclaim
ticketmanager.notify.change.comment	Alert for /ticket comment
ticketmanager.notify.change.massclose	Alert for /ticket closeall
ticketmanager.notify.change.close	Alert for /ticket close
ticketmanager.notify.change.reopen	Alert for /ticket reopen
ticketmanager.notify.change.priority	Alert for /ticket setpriority

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Mass Notifications

Immediately notify users of any ticket changes for any ticket.

Node	Access
ticketmanager.notify.massNotify.assign	See all ticket assignment events
ticketmanager.notify.massNotify.close	See all ticket close events
ticketmanager.notify.massNotify.comment	See all ticket comment events
ticketmanager.notify.massNotify.create	See all ticket creation events
ticketmanager.notify.massNotify.massClose	See all ticket mass-close events
ticketmanager.notify.massNotify.priority	See all ticket priority change events
ticketmanager.notify.massNotify.reopen	See all ticket reopen events

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Compound Permission Nodes

The following permission nodes contain other permissions nodes inside of them:

ticketmanager.command.*

Gives access to all command and commandarg nodes

**Included Nodes **
ticketmanager.command.assign
ticketmanager.command.close.all
ticketmanager.command.close.own
ticketmanager.command.closeAll
ticketmanager.command.comment.all
ticketmanager.command.comment.own
ticketmanager.command.create
ticketmanager.command.help
ticketmanager.command.history.all
ticketmanager.command.history.own
ticketmanager.command.list
ticketmanager.command.reload
ticketmanager.command.reopen
ticketmanager.command.search
ticketmanager.command.setPriority
ticketmanager.command.teleport
ticketmanager.command.proxyteleport
ticketmanager.command.view.all
ticketmanager.command.view.own
ticketmanager.command.viewdeep.all
ticketmanager.command.viewdeep.own

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ticketmanager.notify.change.*

All immediate status changes for ticket updates

**Included Nodes **
ticketmanager.notify.change.comment
ticketmanager.notify.change.close
ticketmanager.notify.change.reopen

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ticketmanager.massNotify.*

All mass notifications for any ticket events

**Included Nodes **
ticketmanager.notify.massNotify.assign
ticketmanager.notify.massNotify.close
ticketmanager.notify.massNotify.comment
ticketmanager.notify.massNotify.create
ticketmanager.notify.massNotify.massClose
ticketmanager.notify.massNotify.priority
ticketmanager.notify.massNotify.priority

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ticketmanager.notify.*

All notification permissions

**Included Nodes **
ticketmanager.notify.openTickets.onJoin
ticketmanager.notify.openTickets.scheduled
ticketmanager.notify.unreadUpdates.onJoin
ticketmanager.notify.unreadUpdates.scheduled
ticketmanager.notify.error.stacktrace
ticketmanager.notify.error.message
ticketmanager.notify.info
ticketmanager.massNotify.*
ticketmanager.notify.pluginUpdate
ticketmanager.notify.proxyUpdate
ticketmanager.notify.change.*

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ticketmanager.*

All TicketManager permissions

**Included Nodes **
ticketmanager.notify.*
ticketmanager.command.*
ticketmanager.commandArg.cooldown.override
ticketmanager.commandArg.silence
ticketmanager.commandArg.autotab

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ticketmanager.basic

Preset for what I believe most servers will give normal players

**Included Nodes **
ticketmanager.command.close.own
ticketmanager.command.comment.own
ticketmanager.command.create
ticketmanager.command.help
ticketmanager.command.history.own
ticketmanager.command.view.own
ticketmanager.commandArg.autotab
ticketmanager.notify.unreadUpdates.onJoin
ticketmanager.notify.unreadUpdates.scheduled
ticketmanager.notify.change.*

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ticketmanager.manage

Preset for what I believe most servers will give to moderators

**Included Nodes **
ticketmanager.basic
ticketmanager.command.assign
ticketmanager.command.close.all
ticketmanager.command.comment.all
ticketmanager.command.list
ticketmanager.command.reopen
ticketmanager.command.search
ticketmanager.command.setPriority
ticketmanager.command.view.all
ticketmanager.command.viewdeep.all
ticketmanager.command.viewdeep.own
ticketmanager.command.history.all
ticketmanager.commandArg.cooldown.override
ticketmanager.notify.openTickets.onJoin
ticketmanager.notify.openTickets.scheduled
ticketmanager.notify.info
ticketmanager.massNotify.*