Troubleshooting

Symptoms and fixes, roughly in the order people hit them. Paths refer to the in-app Settings app.

Start here

Before anything else, open Settings → Advanced → Health & diagnostics. It probes each subsystem, groups recent errors, and tails the local log. Copy report produces a redacted markdown summary — attach it to a bug report rather than describing the symptom from memory.

Nothing on that page is transmitted. Minnow sends no telemetry.

Nothing answers me

Symptom	Fix
Model picker is empty	Is the provider running with a model loaded? Is the base URL right, including /v1 where required? Press refresh in Models → Providers.
[providers] fetch failed at startup	Normal when LM Studio or Ollama is not up yet. Start it and refresh.
Replies are empty or garbled	The endpoint may not speak standard /v1/chat/completions SSE. Try another model or provider profile.
Replies stop mid-sentence, forever	A stalled upstream stream. Settings → AI & agents → Timeouts & recovery sets the idle timeout that catches this.
Chat works but tools never run	Use a tool-calling-capable model; check the tool is enabled and not Off in Settings → Integrations → Tools; check your mode allows it.
Images are ignored	You need a vision model. Text-only models silently drop image parts.

Tools and files

Symptom	Fix
Cannot read a file outside the project	By design — file and git tools stay under the workspace root. Change it in Settings → Data & privacy → Filesystem access if you genuinely need full disk.
A tool says it needs the server	That tool runs server-side. In the packaged app the server is always up; check Health & diagnostics.
Web search does nothing	Settings → Integrations → Search. Add an API key for the default Tavily provider, or choose DuckDuckGo without a key. If you selected local SearXNG, check it under Servers.
browser_* tools missing	Browser automation needs the Electron desktop app.
Browser navigation blocked	Only localhost is allowed by default. Add the origin under Settings → Integrations → Browser, or approve when asked.
Approval strip never appears, tool just runs	That tool is on Full. Probably from pressing 2 once.
PDF or Office attachment fails	The parsers are optional dependencies. Packaged builds include them; in a source clone, re-run npm install without --no-optional.

The model forgets things

Look at the context ring first. When it is near full, the model is losing the earliest parts of your conversation.

Fix	Cost
New chat for the new subtask	Lowest — usually the right answer
Remove large attachments	Low
Save durable facts to Brain, then start fresh	Low, and they come back through retrieval
Larger-context model	Depends on your hardware

If the ring shows no cap, the model did not report a context length. See Context, memory, and rules.

Agents and boards

Symptom	Fix
A board task sits doing nothing	A tool is probably on Ask with nobody to approve it. Check permissions before AFK runs.
Task quarantined	It exhausted its retries. Open the task chat to read what happened, fix the cause, then Requeue.
Board never starts	Is the workspace a git repository? Boards need one. Minnow offers to set it up during board creation.
Parallel tasks conflicting	Turn worktree isolation on. Auto and AFK use per-task worktrees by default.
Sub-agent seems stuck	The agent activity panel shows live phase and current tool. Timeouts are per type in Settings → Agents → Sub-agents.
Undo control is missing	It only appears in a git repository, and only when that turn changed files. The message ⋮ → Undo turn still does a chat-only rewind.

Scheduler

Symptom	Fix
Job never ran	Minnow must be running — tray counts, quit does not. Is the job enabled? Is the interval at least 60 s?
Job ran but did nothing	Tools on Ask stall with nobody to approve them
Job failed	Read the run history message. Does the model still exist? Does the workspace path still exist?
Wrong files touched	The workspace set on the job

Voice

Symptom	Fix
Speech fails	Choose Built-in dictation and System voice in Models → Voice. Built-in dictation needs internet for its first model download. Check microphone permission and system voice availability. Advanced local models use the optional Python runtime.
Dictation hears my speakers	Settings → General → Audio — turn on echo cancellation
No microphone on the LAN companion	Plain HTTP is not a secure context; browsers block capture there

Updates and install

Symptom	Fix
No update pill	You may be current. Settings → About & troubleshooting → Updates → Check for updates.
Download seems stuck	Wait for the next automatic cycle or check manually. A completed download stays ready even if a later check fails.
Update does not apply	Closing the window hides to tray. Quit properly from the tray menu.
SmartScreen warning	Expected for unsigned Windows builds: More info → Run anyway, once.

Data and secrets

Symptom	Fix
All my API keys vanished	.key was deleted or rotated. Restore it from backup, or re-enter the keys.
Want a clean profile	Point MINNOW_HOME at an empty folder and launch. Your real profile is untouched.
Want to remove everything	Delete your Minnow home. Uninstalling deliberately leaves it in place.

Still stuck

Take Copy report from Health & diagnostics and open a GitHub issue. It includes version, platform and recent errors with paths and secrets redacted, which is most of what anyone will ask you for.

Related

• Where your data lives
• Tools and permissions
• Connect a model