Please contact the developer of your Helios profile for help.

Capt Zeen

For Capt Zeen's profiles, there is a discord server where you can post your questions or bug reports. For each popular profile, you will find a channel on that Discord server. Post there.

Capt Zeen's Profile Support Discord

Other developers

Dear other profile developers: please submit your contact information to a Helios developer for inclusion here.