11 Tracking the Procurement Process - HHS/OPRE-OPS GitHub Wiki

Research Purpose

OPRE needs to track progress of the procurement process for each agreement as it gets awarded. This process includes 6 steps from acquisition planning to award with various tasks that need to be completed both internally at OPRE and externally with the Procurement Shop. At each step, there will be an explanation of what needs to be completed, as well as a place to mark down who completed the task and when. The legacy system does not have an ability to track these steps, so this is currently tracked in a spreadsheet managed by the Procurement Team. By building a new capability to track the procurement process in OPS, we will improve transparency and efficiency across OPRE by building a shared, real-time view of the process with awareness of the current status, any delays or actions that need attention.

Research Goals

• Understand how the current procurement process works
  • What are the steps?
  • What tasks need to be completed? By who/when?
• Identify ways to streamline the process
  • What are the biggest challenges today?
  • What areas can be improved?
  • How can we make it easier to track and manage the steps?
• Explore options to track the procurement process

Methods

• 1:1 interviews
• Design feedback sessions

Engagement Groups

• Budget Team
• Division Directors
• Team Leaders
• CORs or other Team Members

Research Plans

November 2023 - Research Plan - Procurement Process Design Feedback