Frequently Asked Questions

Why isn't chat manager working?

If chat manager isn't working please go in console and restart the server and look at the start up messages, this will tell you if something is wrong. If there are error messages please try and read them yourself to resolve the issue to join the discord server and request for help.

The most common causes of this problem could be caused by not having Vault on your server. Vault is a dependency and is required to use chat manager.

Why isn't the chat format working?

First, make sure you have both Vault and a Permissions Plugin on your server (I.E. PermissionsEx, LuckPerms, etc). SuperPerms is NOT supported and the plugin will throw errors if you are using that plugin. The chat format is case sensitive, so the group name has to be spelt exactly how its spelt with your permissions plugin. If you're using LuckPerms groups are automatically set to lowercase, so in chat managers config make sure all your groups are lowercase if you are using LuckPerms. Also another thing with LuckPerms, if you set a displayname for any group that groups name wont work with chat managers chat format, you'll either remove the group (which I highly suggest) or try to add that displayname as the chat format group, it sometimes works but not always.

Private message problems.

There is a problem with private messages due to the JSON format. The issue is caused by sending a very long message causing it to become a second row of text resulting in the second line resetting the chat color and making it white. There is a temporary fix in the config to stop this from happening, disable the Enable_JSON boolean in the config and the problem will be fixed.

If private message isn't working at all, or incorrectly and sends something like "null:{message}" make sure the config is updated correctly, there has been changed to the private message section in the config, so if those changes are not placed it can result in a problem like that.

Can I disable commands?

You cannot disable the commands in chat manager. This a highly asked question, especially for the private message command, but you can't disable any of the commands. But there is a way to give commands from other plugins higher priority so they can be used instead of chat managers commands. The commands.yml file. Read that wiki page on how to use it and it should help you out.

What are the available placeholders?

Chat Manager has a lot of placeholders built into the plugin. If you wish to use more placeholders every message has PlaceholderAPI support, so there are thousands of available placeholders. You can view all the available placeholders here: https://github.com/H1DD3NxN1NJA/ChatManager/wiki/Placeholders

Why can players use color codes in chat?

If players are able to use color codes in chat and don't have the correct permissions to use color codes its cause of DeluxeTags. For some reason it is interfering with it, but there is a easy fix. In DeluxeTags config.yml, make the current changes to the config and everything should work just fine.

force_tags: false
deluxe_chat: true
format_chat:
  enabled: true

Why isn't clear chat working?

If clear chat is sending you the sender a message stating chat has been cleared, it most likely has been cleared. Chat Manager has a bypass permission so players with said permission wont have their chat cleared on command. This is useful for staff so they don't lose evidence encase there was advertising or something like that on your server.

Why isn't chat bot working?

This is a very common issue with chat manager. First please make sure that the grammar feature is disables since there is a bug with the plugin where the grammar feature prevents chat bot from working correctly for non opped players. If that doesn't work, and the chat bot works for opped player and not for non-opped players make sure they have the correct permission that's in the chatbot.yml file. Finally if that doesn't work and chat bot doesn't work for both opped and non-opped players then its a compatibility issue with another unknown plugin. There is a known issue where other plugins could prevent chat bot from working correctly, but as of right now we are unsure what those plugins are. We know this because players files have been tested on a server with little plugins and works fine. If anyone sees this and knows what causes it please let the developer H1DD3NxN1NJA know ASAP so he can fix the issue.