Data Analysis Concepts & Thinking in the Scripts: Explained with Analogies - Govarthan-Boopalan/Customer_Behaviour_Analysis GitHub Wiki

Data Analysis Concepts & Thinking in the Scripts: Explained with Analogies

The scripts use data analysis to transform raw database records into actionable business insights. Below is a breakdown of the core concepts and the thought process behind them, explained through simple analogies.


1. Descriptive Analysis: "The Vital Signs Check"

What it is: Summarizing data to answer "What happened?"
Script Example: Counting low-rated products, calculating average conversion rates.
Analogy:
Imagine a doctor checking your temperature, pulse, and blood pressure during a checkup. These metrics summarize your health. Similarly, the script calculates metrics like "5 products have ratings below 2/5" or "Conversion rate: 12%" to describe the current state of the business.


2. Diagnostic Analysis: "The Detective Work"

What it is: Investigating "Why did it happen?"
Script Example: Identifying why a product has low sales by analyzing reviews and purchase trends.
Analogy:
A detective gathers clues (data) to solve a mystery. For instance, if a bakery’s cookie sales drop, the owner might check reviews and find complaints like "too sweet" or "stale." The script does this by querying negative reviews linked to low-rated products.


3. Sentiment Analysis: "The Mood Ring"

What it is: Measuring emotions in text data.
Script Example: Using TextBlob to score review positivity/negativity.
Analogy:
A mood ring changes color based on the wearer’s emotions. Similarly, TextBlob scans phrases like "terrible quality" and assigns a polarity score (e.g., -0.8 = negative). The script flags products with consistently negative sentiment for improvement.


4. Segmentation Analysis: "The Fruit Sorting"

What it is: Grouping data into categories to spot patterns.
Script Example: Segmenting customers by age, gender, or region.
Analogy:
Imagine sorting a mixed fruit basket into apples, oranges, and bananas. By grouping customers (e.g., "30–45-year-old females in France"), the script identifies which "fruit" (segment) converts best, guiding targeted marketing.


5. Predictive Analysis: "The Weather Forecast"

What it is: Using past data to anticipate future outcomes.
Script Example: Flagging products likely to need discounts based on historical ratings and sales.
Analogy:
A meteorologist predicts rain by analyzing past weather patterns. The script predicts "Product X will underperform" if it has declining ratings and low sales, prompting preemptive discounts.


6. Prescriptive Analysis: "The GPS Navigator"

What it is: Recommending actions to achieve goals.
Script Example: Suggesting "Boost budget for email campaigns" due to high ROI.
Analogy:
A GPS doesn’t just show your location—it suggests the fastest route. Similarly, the script doesn’t just report "Email campaigns have a 15% conversion rate"; it prescribes "Invest more here."


The Data Analysis Mindset in the Scripts

Iterative Process: "Solving a Jigsaw Puzzle"

  • Step 1: Ask questions ("Why are sales dropping?").
  • Step 2: Gather pieces (query data).
  • Step 3: Test hypotheses ("Are complaints about shipping?").
  • Step 4: Refine and repeat.
    Script Example: The script starts with broad queries (e.g., low-rated products), drills into reviews for causes, then recommends fixes.

Data-Driven Decisions: "The Recipe Book"

Analogy:
A chef uses a recipe (data) to avoid guesswork. Without it, cakes might collapse. Similarly, the script uses data to recommend "Promote Product Y" instead of guessing what sells.

Data Quality: "The Foundation of a House"

Analogy:
A house built on sand will collapse. If the database has incorrect ratings or missing sales records, recommendations like "Discount Product Z" could backfire. The script assumes clean data—a critical prerequisite.


Why This Approach Works

  • Actionable Insights: Turns raw data into a "to-do list" for the business.
  • Scalability: Automates analysis that would take humans hours.
  • Objectivity: Uses numbers, not opinions, to guide decisions (e.g., "35% retention rate" vs. "Customers seem unhappy").

By combining these concepts, the scripts act like a business health dashboard, diagnosing issues and prescribing solutions—much like a doctor, detective, and GPS rolled into one! 🩺🕵️♂️🗺️