The Flow - Geekangels/concept GitHub Wiki

A typical client flow: Client has bought some tokens and has a problem with hooking up a new 3d tv with a cable box. Client opens the Geekangels app and taps in the problem. Then, our smart contracts get to work. Geekangels can pick up the ticket. When a Geekangel picks up the ticket, his public key is reward by shares in the ticket. The Geekangel answers the client and tries to clarify the problem. Now two things can happen: 1/ this Geekangel knows how to solve the problem, helps the client and it's done. He gets 100% of the ticket. 2/ this Geekangel is no good at digital cable boxes. But he knows his way around the community and tries to find the best match for this ticket. When the ticket gets picked up by the other Geekangel, he gets shares in the contract. After a successful intervention, both the client and the Geekangel(s) close the ticket and automatically agree upon the time spent and the value. The fee is shared over the ticket shareholders. The client can earn tokens by writing a review that is helpful to other clients.