Interview Structure Clothes in Bogotá - G33-Moviles-2026-1/Wiki GitHub Wiki

Spanish:

Introducción:

Hola mi nombre es Mateo y qusiera entender qué hacen los bogotanos con su ropa vieja o ropa para sacar. Esto con el fin de identificar problemas de los bogotanos que aún no tienen solución. Para ello, me gustaría entrevistarlo y grabar la entrevista ¿usted da el consentimiento para que sus respuestas sean grabadas? Perfecto, comencemos.

# Pregunta
1 ¿Qué hace con la ropa que no usa o le estorba?¿De qué forma usted se desentiende de su ropa vieja/no usada?
2 ¿Ha tenido alguna experiencia donando ropa a una organización benefica y/o a la caridad? En caso de tenerla por favor cuenteme cómo fue el proceso para contactar con esta organización
3 ¿Más o menos cada cuánto se topa con el problema de sacar ropa?
4 ¿Usted se siente conforme con las formas en las que ha desechado la ropa? ¿Por qué?
5 ¿Se ha sentido desorientado a la hora de decidir qué hacer con la ropa para sacar?
6 ¿Cree que hace falta educación y/o herramientas para guiar a las personas sobre qué hacer con su ropa vieja o no usada?
7 ¿Considera que la donación de ropa debería ser parte del ciclo de las prendas no usadas?¿Por qué?
8 ¿Qué criterios tiene para decidir si se dona ropa o se desecha?

Cierre:

Muchas gracias por tu tiempo, ha sido de mucha ayuda.

English:

Introduction:

Hello, my name is Mateo. I would like to understand what people in Bogota do with their old or unwanted clothes to identify problems that don't yet have a solution. To do this, I would like to interview you and record the conversation. Do you give your consent for your responses to be recorded?

Perfect, let’s begin.

# Question Purpose/Justification
1 What do you do with clothes you no longer use or that are in your way? How do you get rid of your old/unused clothes? Aims to identify current habits and "default" behaviors. It helps define the user persona by seeing if they are proactive givers, hoarders, or casual discarders.
2 Have you had any experience donating clothes to a charity or nonprofit? If so, please tell me what the process of contacting them was like. Explores friction in the current donation journey. It uncovers specific pain points regarding logistics, communication, and accessibility that a dedicated app could solve.
3 Roughly how often do you encounter the problem of having to clear out your clothes? Determines the recurrence of the need. This helps identify if the persona is a seasonal cleaner or someone who faces clutter issues on a more frequent, monthly basis.
4 Are you satisfied with the ways you have disposed of clothes in the past? Why or why not? Gauges emotional satisfaction. If users feel guilty or frustrated with current methods, it validates the market need for a more ethical or convenient alternative.
5 Have you ever felt disoriented when deciding what to do with clothes you want to get rid of? Focuses on the "mental load" and confusion. It validates whether there is a lack of information or a clear, guided path for users to follow when decluttering.
6 Do you think there is a lack of education and/or tools to guide people on what to do with their old or unused clothes? Directly tests if the user perceives a gap in the market. This justifies whether the app should include educational content or remain strictly a logistical tool.
7 Do you believe that clothing donation should be part of the lifecycle of unused garments? Why? Identifies the user's ethical alignment. This helps in "putting on their shoes" to understand if they prioritize sustainability and social impact or simply desire convenience.
8 What criteria do you use to decide whether to donate clothes or throw them away? Reveals the user’s decision-making process. Understanding these "quality thresholds" is crucial for designing the app’s sorting instructions and managing charity expectations.

Closing:

Thank you very much for your time; this has been very helpful.