Operations and Support Index - Enterprise-CMCS/eAPD GitHub Wiki

Operations and Support Index

Database Recovery Plan - This document discusses our procedures for recovering a database

Incident Response Plan - This document discusses our procedures for identifying, reporting, and resolving Incidents

Infrastructure Contingency Plan - This document discusses our procedures for recovering from an infrastructure or deployment production failure

On-Call Policy - This document discusses our procedures our on-call rotation and responsibilities

Ops and Support Overview - Old version of this page, review for removal

Service Level AOI - This document discusses our Service Level Agreement, Objectives, and Indicators

Single Branch Deployment Strategy - This document discusses our procedures for development using a single branch deployment strategy, with info on rolling back, and performing emergency releases.

Operations Runbooks

Emergency Deploy to Staging Runbook

Packer: Building AMIs Runbook

Requesting and Installing TLS Certificates

Updating CloudFront Security Headers

Trouble Shooting CircleCI Builds