Business use case specification maintain official correspondence - ESG-Project/documentation GitHub Wiki

Identification	BUC04
Use case	Maintain official correspondence
Actor	Environmental consulting company
Stakeholders and interests	1. Consulting company: maintain the official correspondence of the clients to carry out the new services; 2. Client company: communicate to the consulting company new demands.
Pre-conditions	The commercial proposal was accepted.
Minimum guarantees	The new demands of the client were regularized.
Success guarantees	The new demands were completed and during the activities were regularized.

Main Success Scenario
1. This use case begins when the client company informs new project demands to the consulting company; 2. Then the consulting company analyzes the demands and aligns with the environmental laws; 3. The consulting company requests the environmental licenses for the activity; 4. The environmental agency accepts the request and forwards the licenses containing the activity conditions; 5. The conditions are carried out as requested; 6. The activity term of the license has expired; 7. The new demands were finalized.

Main Success Scenario

1. This use case begins when the client company informs new project demands to the consulting company; 2. Then the consulting company analyzes the demands and aligns with the environmental laws; 3. The consulting company requests the environmental licenses for the activity; 4. The environmental agency accepts the request and forwards the licenses containing the activity conditions; 5. The conditions are carried out as requested; 6. The activity term of the license has expired; 7. The new demands were finalized.

Exceptions
4a. The environmental agency does not accept the request 4a1. The environmental agency informs the reasons for the refusal; 4a2. The consulting company then aligns with the agency's demands and requests the licenses again.
7a. The new demands have not yet been finalized 7a1. A renewal license is requested from the environmental agency; 7a2. The environmental agency accepts the request and forwards the licenses containing the activity conditions.