Possible problems

1. University Gastronomic Offer

There are a lot of different places for eating breakfast, lunch, snacks, desserts or drink some coffee around the university. But, is there a place where to find the diverse offer? The answer is sadly negative. This hinders the possibility of people to know new places, prevents the gastronomic offer diversification and obstructs the growth of establishments with potential. Finally, nowadays the most powerful way in which a place can make itself known in the community is by voice to voice, using advertisements or being located on a concurrent place.

2. Recycling Points in Bogotá

There are a lot of different residues that can be recycled when properly disposed. In Bogota there are several points for recycling from cables and technology wastes, to tetrapack®, or even light bulbs, yet people rarely know about them. An application that shows these locations and finds the closest one to the current location could be interesting for addressing this issue.

3. Turn machine

Queues are annoying: one waits for some time (ranging from minutes up to hours), wasting time that could be spent on something more useful. Is there really a need for you to be there? Moreover, the user experience at that business is degraded due to the queue. On the other hand, businesses might lack insight on how well they're performing at attending the queue. Reservations and delivery models have solved this problem in many situations, but day-to-day life is still full of spontaneous queues. Sometimes, you feel like going to a restaurant or another. Sometimes opportunity arises to pick up a batch of pending drugs at a pharmacy. Through a mobile solution, queues could be virtualized, providing a better user experience with useful functionality while granting the business deeper insight into its queue-management. Although there exist some queue management systems, none of them are as quick and user-friendly as one would like. Otherwise, why do long queues still exist at dispensaries?

4. InMobile App

Having a disability represent a constant barrier for getting access to several services and facilities inside the Uniandes campus. In despite of the several access points and protocols defined by the campus manager is hard for handicap population to have a full knowledge of all this information and even more when you are a visitor. We propose an application that can lead people with disability to explore and know routes they can use in order to move around in the campus. For example, if you are in the Aulas building and need to get to the SD building, the app must be able to show you the shortest and safest path for you taking in consideration your limitations. User will have access to deeply descriptions of all the access points, elevators, ramps etc, so they can identify it easily. Besides this, they could leave comments for the campus managers so they can enhance the experience for handicaps inside the campus

Interviews

Santiago Chamie Rey - University Gastronomic offer

Interview structure

1. How often do you get food from places around the university?

Get to know the interviewee and find out if they would use an app targeting this theme.

2. What places do you frequent?

Get to know their preferences.

3. How long have you been going to these places?

Check if they are the target audience for this application.

4. How often do you go get food somewhere you have never been before? Why?

Find out the reason why people don't try different things that often, proving the hypothesis, and confirming the utility of an application for this issue.

5. Do you like trying out different kinds of food? Why or why not?

Verify if people like the interviewee see trying different kinds of food as something they desire.

6. Would you use an application that displayed the restaurants and their information, in order to invite users to try new places? Why or why not?

Know directly if the interviewee would be interested in an application with this purpose.

7. Who do you think would gain the most from this type of application?

Find out who the interviewee would consider the target audience for this application.

8. Do you think the problem tackled by this application needs to be addressed?

Confirm if the problem is something that people want to be fixed, or if they are not interested.

9. What features would you expect an application with this purpose to have in order to be useful?

Get the interviewee's perspective on the problem by making them consider the features the app needs for them to be interested.

10. Would having an application of this kind encourage you to visit new places to eat?

Question the utility of the application in terms of if it would accomplish its purpose.

Interview summary

Full interview

Situations

Situation	What?	How?	Why?	Who?
1	The users don't know any good places to eat.	They are mildly annoyed because they don't know which restaurants are a good fit for their preferences.	There are a lot of restaurants around campus that are hard to find; they are new students; they have a budget or other restriction	The new students
2	The users are hoping for new customers to arrive.	They appear to be stressed because new customers rarely come by and they don't have a way of promoting their restaurant.	Customers frequent the restaurants they already know; there is no way of knowing about new places; they have to pay rent	The owners of a new restaurant near campus
3	The users want to share their experience at a new restaurant they discovered.	They are excited to tell friends and colleagues their experience in this new restaurant and don't have an easy way to do so.	Their experience at this restaurant was memorable; they want to share their opinion on food; they want to discuss about food	Students who eat at campus
4	The users want to change the restaurant they usually go to.	They are bored of going to the same restaurants every day and want to find a new one based on what they like.	The same food becomes repetitive and boring; trying new things is exciting	The older students

Daniel Escalante Perez - University Gastronomic offer

Interview structure

Introduction: Hello, my name is Daniel Escalante Perez, Systems and Computer Engineering student and I am currently coursing the Mobile App Development course. We are looking to solve a problem with a software solution going through a human centric design process, this means that the first phase is to empathize with people in the context of a problem to see their needs and how we can solve them. With this interview we are looking to gain insight on hypotheses we have on the personas, problem and solutions for further phases. Before we begin, are you ok with me recording the interview?

1. Tell us about yourself. (Name, age, type of member in the Uniandes Area)

Get to know more and make a profile of the interviewee

2. How often do you eat on campus or around? What meals?

Check if he/she is a costumer of the university zone’s restaurants

Check if categorizing restaurants by meal is useful (Solution hypothesis)

3. When not in a hurry, where do you go depending on the meal you are having? How often do you go there? Why? Feelings?

Understand the process of picking a restaurant. (Understand the problem)

Evaluate the variety of restaurants that the person likes, knows and goes when having time to eat. Check if the list is limited. (Understand the problem)

Check if categorizing restaurants by meal is useful (Solution hypothesis)

To know if people choose restaurants based on available time. (Solution hypothesis)

Understand possible situations and journey maps related to the problem (Information for method 1 and 2)

4. When in a hurry, where do you go depending on the meal you are having? How often do you go there? Why? Feelings?

Understand the process of picking a restaurant. (Understand the problem)

Evaluate the variety of restaurants that the person likes, knows and goes when in a hurry. Check if the list is limited. (Understand the problem)

To know if people choose restaurants based on available time. (Solution hypothesis)

Understand possible situations and journey maps related to the problem (Information for method 1 and 2)

5. Tell us the areas where your favorite restaurants are. Note: Try to mention hidden areas or not that known restaurants to see if visibility is a problem.

Evaluate if visibility is a problem (Solution hypothesis) (Understand the problem)

Check if not knowing a location limits the user (Solution hypothesis)

6. How often do you try a new/unknown restaurant in the area? Do you like trying out new places? Why? What do you feel when doing so? How do you feel about the unknown aspects about it? (i.e. You are not sure you will like it, what does it offer, where it is?)

Evaluate diversification and expansion of the options the person has (Understand the problem)

Understand possible situations related to the problem (Information for method 1)

Evaluate if people give new restaurant chances or if they need a push to get started in the zone. (Solution hypothesis)

7. How do you get to know about new/unknown restaurants around the area or/and what motivates you to try them? Friends/Family? Advertisements? You see them in your daily walking/driving routes? Would you use an app for this purpose? Give details

Evaluate current methods of restaurant discovery (Understand the problem)

Validate if software would be used to tackle the problem (Solution hypothesis)

8. Describe in detail the process of going to a restaurant and ordering mentioning aspects of the context, related actors, thoughts and feelings.

Development of situations and journey maps (Methods 1 and 2)

9. Would you find useful a mobile solution where you can list restaurants based on categories and time requirements, and get detailed information about them? (i.e. Location, menu, prices, reviews, description) Would you add something or remove something?

Validate hypotheses on the solution of the problem (Solution hypothesis)

10. How does the opinion of others (reviews, voice to voice comments) on restaurants affect your view on them?

Evaluate the need and effect of reviews (Solution hypothesis)

11. How do you feel about discovering new places (not restaurants, i.e. the zone behind the ML building) in the Uniandes’ area? Can you tell us about previous experiences? Where there restaurants? How did you feel?

Evaluate the hypothesis of location information (Solution hypothesis)

Interview summary

Full interview

Situations

Situation	What?	How?	Why?	Who?
1	A person is standing alone, resting his back in a wall next to a closed restaurant. It's late at night. Every door is closed, and lights are off.	He is doing it with annoyance and fatigue while being thoughtful.	This occurs because it's nighttime and the restaurants close whenever they feel like. He was hungry and earlier he was busy studying/working. He was expecting the restaurant to be open. Now he is thinking what to do and where to eat.	A young man who looks tired and hungry. He is wearing a hoodie for the night's cold.
2	A couple are talking to each other at noon, they are in a bench in a small park near restaurants and Los Andes. One of them is showing the other the instagram page of a food influencer.	They are doing it playfully but in an argumentative way.	This is happening because she is recommending a restaurant, but he is doubtful because the only opinion they have is a recommendation from an influencer. He is not sure if it is sponsored or if he will have the same experience. He needs more information.	A young couple with sports clothing and computer backpacks. They look tired and hungry.
3	A person is standing in the middle of the sidewalk looking around early in the morning.	She is walking slowly and looking around confused and lost.	This is happening because she is new in the area, got early to the university, and she is hungry. She is looking where to have breakfast. She doesn't know where to go. She is facing a lot of uncertainty because she doesn't know the type of food they sell around and the prices.	A young lady with a Los Andes id, dressed in a coat for the cold. She looks lost, stressed and hungry.
4	A person is standing next to a new restaurant near Los Andes. He is looking through the window in the sidewalk.	His face is full of doubt, and he is close to the door.	This is occurring because the restaurant is new and the person is doubtful about the quality, doesn't really know what they sell, for what price and if he will like it. He prefers to go to an option he knows.	A young man with a backpack dressed in casual clothes who looks hungry and uncertain.

Samuel Goncalves - Recycling Points in Bogotá

Interview structure

Introduction: Hi, my name is Samuel Goncalves, and I’m a Systems and Computer Engineering student. I’m working on a project to develop a mobile app that addresses an important issue in Bogotá: the lack of awareness about recycling points across the city. I’d like to ask you a few questions to better understand the experiences of people who are concerned about the environment and interested in recycling. Your insights will help shape a solution that truly meets the needs of Bogotá’s residents.

1. Tell us about yourself, where do you live? (Name, age, career, etc)

Get to know more and make a profile of the interviewee

2. How often do you recycle?

To assess the interviewee's awareness and habits regarding recycling.

3. Are there any recycling points near your home or university? Do you know the location of any recycling points?

Evaluate the knowledge of people about the recycling points.

Validate the problem by determining if the interviewee is aware of nearby recycling points and how many they can identify.

4. How often do you throw away cables, technology waste, Tetrapak®, or light bulbs? If you do, do you use recycling points?

Validate if people are using recycling points to dispose of these specific items

Understand why people do or do not use recycling points when disposing of these items

5. If you go to a recycling point, how did you find out about it? If you don’t know about any recycling points, why do you think that is?

To understand how people discover recycling points.

Evaluate if information about recycling points is easily accessible.

Analyze the reasons why people might not be aware of the existence of recycling points.

6. If you started using a recycling point or found a new one that was closer to your home, how do you think it would benefit you?

Evaluate the impact of the solution on people.

Understand the benefits of the solution for both people and the environment.

Assess whether people would start using recycling points.

7. Do you frequently search for information about recycling points for specific types of waste, or is this not important to you?

To determine if people are genuinely interested in learning more about recycling points.

Analyze if a mobile app is a good solution for this problem.

8. Describe in detail the process of going to a recycling point. How much time do you spend? Does the point accept all types of waste? Is it easily accessible and visible? If you don’t go to a recycling point, describe what you think the ideal experience would be like.

Understand the journey map

9. Would you find it useful to have a mobile solution that shows recycling point locations and finds the closest one to your current location?

To validate if a mobile app could be relevant and effectively address the problem for users.

10. Based on your previous answer, what functionalities would you change or add to the app to make it more useful and provide a better experience for users?

To gather insights on how to improve the app’s functionalities and enhance the user experience.

Interview Summary

Full interview

Situations

Situation	What?	How?	Why?	Who?
1	A person is looking lost with a bag full of plastic bottles and paper for recycling, trying to find a recycling point.	He is disoriented and a little desperate.	He is acting this way because he waited a full month, keeping the plastic bottles and paper, as he wants to start recycling. A friend told him that doing so might give him some discounts at his favorite coffee shop.	A young man who lives alone in Bogotá.
2	A lady goes down with her weekly recycling to deposit it at a recycling point, but when she arrives, all the containers are full.	She is angry and demotivated by the situation.	This is happening because she recycles frequently, but the recycling point she usually visits has been consistently disorganized and overflowing lately. She has to leave her bags on the ground, contributing to the mess.	A young lady who recycles frequently.
3	A man who lives in a central area of Bogotá, has never recycled because he believes there are no recycling points near his house.	He feels bad because he wants to recycle but doesn’t know where the recycling points are located.	The man feels this way because he always collects items to recycle but can't find a recycling point, and there isn’t enough information about them in his neighborhood.	A middle-aged man who lives in Bogotá.
4	A mother tries to teach her children the importance of recycling, but when she goes to the recycling point, it only accepts plastic bottles, and she has electronic waste.	She feels lost and saddened along with her children.	This happens because the mother wanted to teach her children to start recycling, but the recycling point doesn’t accept electronic waste, and she doesn’t know where to take it.	A mother who lives with her children.

Manuela Pacheco Malagón - Recycling Points in Bogotá

Interview structure

Introduction: Hello, my name is Manuela Pacheco Malagón, and I’m a student of Systems and Computer Engineering. I’m currently working on a project for my Mobile App Development course, where I’m exploring the potential for an application that could help people in Bogotá find recycling points and composting services based on their current location.

The purpose of this interview is to gather insights and understand the challenges people face when trying to recycle or compost their waste. Your feedback will be invaluable in shaping an app that addresses these issues effectively. I appreciate your time and willingness to share your experiences.

1. Where do you live (neighborhood or locality in Bogotá)?

Defining the geographic distribution of users within Bogotá. This can help in identifying areas with higher or lower access to recycling and composting points.

2. What types of waste do you regularly dispose of, and how do you currently manage your waste disposal?

Understanding the interviewee's current waste disposal habits and identifying which types of waste are most relevant to them.

3. Are you aware of any recycling or composting points in your area? If so, how did you find out about them?

Measuring awareness of existing recycling and composting points

4. What challenges do you face when trying to recycle or compost your waste?

Identifying issues in the current process of recycling or composting.

5. Have you ever looked for specific recycling or composting points and had difficulty finding them? Can you describe that experience?

Understanding the user experience in searching for these points.

6. How do you feel about using a mobile application to find recycling and composting points near you? What features would be most useful to you?

Estimating interest in the proposed solution and identify the most desired features.

7. What do you think are the most important factors when choosing a recycling or composting point (e.g., distance, type of waste accepted, operating hours, home collection)?

Determining the criteria users consider when selecting a recycling or composting point.

8. Are there any specific types of waste you struggle to dispose of properly?

Discovering less obvious or neglected types of waste that might need more attention within the application.

9. Who else in your household or community is involved in waste disposal, and how do they influence your recycling or composting practices?

Understanding the broader social context and how other individuals might affect the interviewee's behaviors.

10. How often do you use mobile applications to find services or locations (e.g., maps, restaurant finders, service directories)?

Study the interviewee's familiarity and comfort level with using mobile apps for finding services.

Interview summary

Full interview

Situations

Situation	What?	How?	Why?	Who?
1	A person is trying to dispose of their recycling but is unsure where to go.	They are feeling frustrated and overwhelmed, scrolling through social media.	This occurs because there is no clear information on where to dispose of these specific materials, and finding a location requires effort and curiosity. They want to do the right thing but find the process cumbersome without an app to guide them.	An adult casually dressed, sitting at home, surrounded by bags of recycling material.
2	A person is considering composting but is concerned about how to store and transport the compost to a collection point.	They are hesitant and worried, holding a small container of organic waste.	This is happening because they are aware of the odor that compost can produce, making it difficult to carry without causing discomfort. They want to compost but are unsure how to manage the logistics of getting it to a collection point without a home collection option.	A young professional in a kitchen, looking at the compost with a concerned expression.
3	A person is searching for a nearby recycling point but can’t find accurate information online.	They are confused and annoyed, flipping between different social media platforms.	This is occurring because the information about recycling points is scattered and not easy to find without a dedicated app. The person is motivated to recycle but is struggling with the lack of accessible and reliable information.	A middle-aged person, casually dressed, sitting at a desk with their phone and computer, looking frustrated.
4	A person is deciding whether to use a home collection service or find a nearby recycling point for their household waste.	They are thoughtful, weighing the convenience of distance against the cost of home collection.	This is happening because they value convenience and are trying to decide between the ease of a home collection service and the potential benefits of finding a nearby recycling point. Distance and ease of use are the most critical factors in their decision-making.	A young adult, casually dressed, sitting on a couch with a phone, looking thoughtful.

Diego Ortiz - InMobile App

Interview structure

Introduction: Hello, my name is Diego Ortiz, I'm majoring software engineering and I really appreciate that you grant me a moment to ask to you some questions. So let me know more about you.

1. Can you describe any challenges you’ve faced while navigating the campus?

Follow-up: How often do these challenges occur? The purpose of this question is to ensure that navigation is a problem to people with disbilities in the campus.

2. Which specific areas or buildings on campus do you find the most difficult to access?

Follow-up: Are there any specific routes you avoid because of accessibility issues? The purpose of this question is dive further in the specific areas where navigation represent a problem.

3. What features would you find most useful in an app designed to help navigate the campus?

Follow-up: Would you prioritize information about ramps, elevators, or accessible entrances? The purpose of this question is knowing the main features of a potential application.

4. How do you currently find information about accessible routes or facilities on campus?

Follow-up: How accurate and helpful do you find these sources? The purpose of this question is discovering the current resources related to navigation.

5. Are there any existing technologies or tools you use to assist with navigation on campus?

Follow-up: What do you like or dislike about these tools? The purpose of this question is know other alternatives.

6. How important is it to have real-time information about accessibility (e.g., temporary blockages, construction)?

Follow-up: How would you like to receive such updates (e.g., notifications, maps)? The purpose of this question is to know how important is the real time information.

7. Would you use a feature that allows you to leave feedback or report issues related to accessibility?

Follow-up: What type of feedback or issues would you report? The purpose of this question is to know how important the real time information is.

8. How would you prefer to see information about accessibility points (e.g., maps, lists, interactive features)?

Follow-up: How detailed should this information be? The purpose of this question is to know the best way to get to know the information.

9. What concerns or reservations do you have about using a mobile app to navigate the campus?

Follow-up: How could these concerns be addressed? The purpose of this question is to know the possible setbacks for the potential application to this kind of population.

10. Do you have any suggestions or ideas for additional features that would make this app more helpful for you?

Follow-up: Are there any features you’ve seen in other apps that you think could be useful? The purpose of this question is to know any other important information.

Interview summary

Full Interview

Situations

Situation	What?	How?	Why?	Who?
1	A girl on crutches due to an apparent fracture in her foot is returned inside the RDG building on floor 0 after leaving with a look of apparent discomfort on her face.	She does so moving slowly, given her condition, and with some annoyance.	Having some kind of physical limitation and having to climb a large number of stairs to go out into the street represents a great limitation. The girl probably had to go up to the 1st floor and exit through the porter's lodge of the Navas building.	A girl on crutches, carrying her suitcase and unaccompanied.
2	A group of workers drive a catering cart up the ramp between building C and the central cafeteria.	Given the apparent weight of the cart, they do so with great effort and care. Always taking care not to go off the ramp and not to shake the cart so much.	The ramp at this location zig zags and has a considerable slope. Climbing any wheeled item on this site can be difficult. Now imagine someone in a wheelchair.	Three workers from the university catering service.
3	A person in a wheelchair seeks to enter the parking garage on the fourth floor of the SD building.	With his power chair he went to the end of the 4th floor hallway to find that the entrance had a step which made it difficult to enter, then went to the other end to find a ramped entrance.	Not knowing the facilities for someone with limitations can be a big challenge because getting around is already a challenge.	A person with a mechanized wheelchair.
4	A person sits on the access ramp of the ML building.	With a somewhat relaxed attitude he sits smoking a cigarette on this ramp while looking at his cell phone.	It is common to mistake these spaces for resting places when they are not, given the lack of signage.	An outsider or non-campus visitor.

Interviewees hunt

In order to find people with disabilities we consider would be useful to use massive canals on social media to attract potential interviewees. In this case we have posted a publication on a Uniandes informal students group called "CBUs que deberias meter" at Facebook:

Luis Felipe Torres Galvis - Turn machine

Interview structure

Introduction: Hello, my name is Luis Felipe Torres Galvis, a Systems and Computer Engineering student currently enrolled in the Mobile App Development course. We are working on solving a real-world problem through a software solution, and we are adopting a human-centered design approach. This means that the first phase involves empathizing with people affected by the problem to understand their needs and how we might address them. Your insights during this interview will help us validate our hypotheses about the personas, the problem, and potential solutions for the next phases. Before we start, are you comfortable with me recording this interview?

1. Tell us about yourself. (Name, age, occupation, relationship with the business area or service industry)

Get to know the interviewee's background and understand their interaction with environments where queues are common.

2. How often do you find yourself waiting in queues? Where do these queues usually occur (e.g., pharmacies, restaurants, banks)? How long do you usually wait?

Assess the frequency and types of queues the interviewee encounters to understand the scope of the problem.

3. Can you describe a recent experience where you had to wait in a queue? What were you waiting for, how long did you wait, and how did you feel during the wait?

Gain insight into the emotional and practical impact of waiting in queues.

4. What do you usually do while waiting in a queue? Do you feel that this time could be better spent elsewhere? How do you feel about the current methods of queue management (e.g., physical queues, number systems, beepers)?

Understand the perceived inefficiency of queues and how current systems are viewed.

5. In your opinion, what makes waiting in a queue particularly *emotion answered in 4.*? Can you think of any situations where the waiting experience was especially like this?

Identify the pain points that make queuing experiences negative and areas where improvement is needed.

6. Have you ever used any virtual queue systems or apps that help manage waiting times (e.g., appointment booking, mobile ordering)? If yes, what was your experience like? If no, why haven’t you used them?

Evaluate the interviewee’s familiarity with and attitudes towards existing virtual queue solutions.

7. If there were a mobile app that could virtualize queues, allowing you to hold your place in line remotely and receive notifications when it’s your turn, would you use it? What features would you find most useful in such an app?

Validate the solution hypothesis and gather ideas for features that would enhance user experience.

8. Would you trust a virtual queue system to keep your place in line? What concerns would you have about using such a system?

Address potential trust issues and concerns related to the implementation of a virtual queue system.

9. How important is it to you to know your estimated waiting time or your position in the queue while waiting? Would this information influence your decision to wait or seek an alternative?

Understand the importance of transparency in queue management and how it affects user decisions.

10. How does the experience of waiting in queues affect your perception of the business or service? Have you ever decided not to return to a place because of long waits?

Assess the impact of queue management on customer loyalty and business reputation.

11. Would you be willing to provide feedback through a mobile app about your queue experience? What would motivate you to do so?

Evaluate the willingness to engage in feedback and how it can be incentivized.

12. Can you think of any other areas of your life where waiting is a common issue? How would a virtual queue solution benefit you in those situations?

Explore other contexts where a virtual queue solution could be applied and gain insights into potential market expansion.

Interview summary

Full interview

Situations

Situation	What?	How?	Why?	Who?
1	A person arrives at a popular restaurant and finds a long queue outside.	They are frustrated because they feel stuck in the line, unable to use the waiting time for something more productive.	The person was hoping to enjoy a nice meal during their break, but the long wait is preventing them from making the most of their time.	A busy professional looking to maximize their lunch break.
2	A person goes to the bank to make a deposit, only to find a long line of people waiting for the same service.	They are frustrated because they are losing valuable time that could be used to get back to work or complete other tasks.	The person feels trapped in the line, knowing they have other responsibilities that need their attention.	A working professional on a tight schedule.
3	A shopper at the supermarket is ready to check out but finds all the checkout lines are long.	They are irritated because they could be spending the waiting time finishing other errands, looking for more things to buy or simply relaxing at home.	The shopper is frustrated that the time spent in the queue could have been better used elsewhere.	A shopper with a full day of tasks to complete.
4	A young woman spends time carefully selecting clothes at a store, but when she goes to the checkout, the queue is too long.	She is disappointed because she realizes that standing in line will waste time she could have spent doing something else, like looking for more clothe options.	The woman values her time and decides that waiting in a long line isn't worth missing out on other activities she had planned.	A young woman with different activities planned for the day.

Journey Maps

University Gastronomic offer

InMobile App

Brainstorming process

After developing the journey maps and conducting interviews from the four problems selected, we began a brainstorming process as part of the 'ideate' stage of Design Thinking, as well as the 'Divergence' stage of the Divergence-Convergence pattern. The first step of this process was for each of the members to write down every idea they could come up with around the problems selected. We wrote these ideas con yellow post-it notes and displayed them over a small white board so each of us could read the other submissions.

Next, we continued on to the next stage of the process, where we would vote for the ideas we liked the most. For this purpose we grouped the ideas according to the problems they tackled and stacked ideas that did the same thing. With the post-its organized in groups, we took turns voting for the ideas we liked the most, where each member had the right to three votes.

To whittle down the large pool of ideas, we removed the ones that had the least votes (such as the DIY recycling app). With the new set of ideas, we did another voting round, this time with each member having only one vote, so we could select the two best remaining ideas.

At the end, we selected the Virtual Queue App as well as the Restaurant Finder App as our best two ideas, from which we voted again to decide which of the two we liked best, to start working on a possible prototype. The winner of this final vote was the Restaurant Finder App.

Finally, we conducted a convergence process, where we combined elements from the other discarded ideas with the selected one to build a more robust and complete solution, as well as including a couple of features we would like the solutions to include.

With the brainstorming process complete, we were ready to start working on the prototype for the University Gastronomic offer App. This app consists allows you to look at a map of restaurants around campus and explore their qualities, such as type of food, pricing and user ratings. On the other hand, it also allows you to get a random restaurant from a set of characteristics.

Solution prototype video

https://github.com/user-attachments/assets/5f07786b-a937-4c84-8aa0-d34d078b466d

Video Link