Device Errors

• As mentioned above, errors are written into a log and be seen for any specific device or all devices. To see all device errors, the Device Errors page can be accessed from the logs menu.

This screen displays the lists of device errors

Displayed Details

• S/N : The serial number of the device the action belongs to.
• Error: The recorded error message.
• Command: The action performed by the operator.
• Function : The action performed.
• Operator Identifier : The identifier of the operator who caused the error.
• Operator Name : The name of the operator who caused the error.
• App : The version of the app the device is connecting to the system with
• Android : The android version running on the device
• Date : The date the action was performed.

View

This dialog will display the details for the selected device error.

Device Error Details

• Date Created
• Exception Message
• Message
• Localized Message
• Stack Trace
• Notes
• Command
• Function Performed
• Entity Name
• Entity Id
• Entity Identifier
• Operator Id
• Operator Identifier : The identifier of the operator who caused the error.
• Operator Name : The name of the operator who caused the error.
• Phone Number
• Device Name
• Manufacturer
• Device Model
• Hardware
• Device Serial Number
• IMEI Number
• App Version: The version of the app the device is connecting to the system with.
• Android Version: The android version running on the device.
• Android SDK Version: The android sdk version running on the device.
• Android Target SDK Version

Buttons

• Cancel Button : Close dialog button.

Delete

This button will prompt the delete device dialog: The dialog will display the date of the device error you are deleting.

Buttons

• Ok Button : Will delete the selected record.
• Cancel Button : Will close the dialog.