Description of the problems and the proposed solution

Problem selected

The challenge lies in facilitating informal tutoring sessions, known as "Tutorships" within university environments. These sessions, conducted by knowledgeable students, offer short classes to peers in need of academic support. However, the current method of discovering such opportunities is inefficient. Typically spread through word-of-mouth or scattered Facebook group inquiries, finding suitable tutors or students seeking assistance proves cumbersome. Additionally, establishing fair compensation and reaching mutual agreement between both parties present further obstacles. The primary issue revolves around the difficulty of efficiently connecting tutors with students within the university community.

Proposed solution

We propose an application designed to streamline the process of connecting students with tutors, known as "Tutorships," within university settings. Students can register their current semester's courses, enabling them to browse for available tutors, seek assistance, and set important upcoming dates for notifications. Additionally, they can view tutor ratings to make informed decisions. After completing a tutorship session, students can provide feedback to enhance the overall process.

Furthermore, students have the option to enroll as tutors themselves. They can showcase their tutoring experience, indicate when they last took the course, highlight their areas of expertise, and thereby increase their visibility to potential students seeking assistance.

A key feature we thought could be interesting for the app but may not be included on the mvp is the integration of a convenient in-app payment system. This feature allows for easy financial transactions, providing students with a digital wallet to manage payments for tutorship sessions. By incorporating this payment functionality, the entire process is streamlined, offering a hassle-free experience for both students and tutors.

This platform aims to simplify and optimize the process of finding and offering tutorships, fostering a collaborative learning environment within the university community.

Personas

The persona listed below is an analytic persona, an analytic persona is different from a perspective user.

PAS

Problems-Alternative-Solutions (PAS). At least 6 for the groups of 3.

Problem	Alternaive	Solution
Find tutor	Ask friends, Ask on "cbu's que deberían meter" wait for an uniandes spot as Cupitaller to have available dates	A section of the app that regards just one class where you can see the available tutors and their califfications on the app.
Find student	keep looking on "cbu''s que deberían meter" for someone in need, wait for a friend to tell me he knows someone in need	A section of the class where the person is a monitor so that way we could see the students that are seeking a tutorship, and how it went and if the thing they are requiring is the one the tutor has expertise.
Set prices	Talk about it before the tutorship, Negociate the price after the tutorship was completed	We wanted to have on the tutors profile the prices they currently have, and also for each tutorship we wold like to have the space to set the price in case it is different from the ones they have on their profile.
Pay for the tutorship	Cash, but it is not always available. Nequi, but it is not always available.	We would like to offer an integration with nequi, or have an available wallet o pay for the tutorship beforehand.
Set Schedule	Talk about the desire schedule via chat or in person if that is the case. Then hope to show up to thetutorship. Schedule via outlook.	We offer the opportunity to set a tutorship, and we also wanted to have the opportunity to schedule it on the app to be able to see the available dates and the ones already scheduled.
Find spaces to have the tutoriship	virtual ones made on discord, spend some time searching for an available desk to sit and have the tutorship	As we need to have an integration with a sensor of the phone we wold like to have a designated space on the university so that way by entering that space you hve to sign to your tutorship by reading an NFC tag.

Context Canvas

This is the context canvas for the selected problem “The content of the CC is specified in class/slides/book.”

CONTEXT CANVAS(https://drive.google.com/file/d/1ILc-3jWAGSJAkKFkUpJd0n0Pi8_S6KcY/view?usp=sharing)

Business questions

10 business questions, listed bellow:

• Type 1: 1 question

How often the app does not makes the reservation of a confirmed tutorship on the tutors schedule?

• Type 2: 4 questions

What is the mean of clicks a person does to schedule a tutorship?

What is the average usage of the app per user for a month?

How many times users enter the aplication through the application notifications?

How long does a user take to fill out the tutorship review?

• Type 3: 3 questions

How many times did the user opened and closed the App while waiting for his/her tutorship?

Which filter is the most being used at searching for tutors?

Which of the classes has the most traffic of Tutorships?

• Type 4: 1 question

How many transactions are being made by the users via our system per month?

• Type 5: 1 question

How many times did the user searched for the same tutorship on the same schedule?

VD Map

You must provide a VD Map. It must display all the 10 business questions (previously defined). The data sources used must be obtainable through the designed solution or must be publicly available.

VD-MAP