Troubleshooting - CryptoMorin/SkillsPro GitHub Wiki

You can report bugs in the Spigot's Discussons or you can join the Discord server.

Before Reporting

Before reporting bugs, let's make sure about a few things. You don't need to do this all, but it's recommended.

  • You're using Java 8 or 11
  • You're using the latest version of that minor update. For example, the plugin doesn't support 1.14, 1.14.1, 1.14.2 and 1.14.3 It only supports 1.14.4 which is the latest version of 1.14
  • Make sure you're using the latet dev-build Dev-builds are accessible in the discord server. The version on the Spigot isn't a dev-build.
  • You're using Spigot or Paper. Other forks might cause problems.
  • Check if other plugins might be causing this issue.
  • Check if your issue is related to a broken config file.
  • Some corrupted data errors automatically fix themselves after occurring once. They usually come with a message before the error.

Reporting

  • Explain your issue, don't just leave the error.
  • When you're reporting a bug, please make sure to include the whole error, DO NOT cut the error. Some errors also have a message before them, make sure to include those as well when reporting.
  • When sending errors use Pastebin, don't send me text files or another pasting website.
  • Specify your server version and build. In most cases this is already in the error. It's not really necessary. (You can get that in /ver command)
  • If something is not working without a console error, I need the reproduction steps right after when the server starts, not when it happens all of the sudden.

Timings

If you're experiencing lag in your server, you need to get a timings report. I do not accept Spigot timings as it's not really helpful. Using Paper timings is a better way.

Now, to start timings, you have to turn it on by using /timings on command, then you'll have to wait at least 10 minutes for it to gather accurate information. Once the 10 minutes is done, get a report using /timings paste command. Now you'll get a link. Report that link to the developer.