Workshop Details

Title: DSB | Amending Consent | Online Workshop Date: 8th of September 2020 Location: Online Facilitators: Eunice Ching, Minh Nyguen, Michael Palmyre, Mark Verstege, Rob Hanson, Monica Pen EventBrite Invitation: EventBrite

Acknowledgement of Country

We acknowledge the Traditional Custodians of the various lands on which we work today and the Aboriginal and Torres Strait Islander people participating in this call. We pay our respects to Elders past, present and emerging, and recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of Australia.

Recording

This workshop is live and is being recorded as are the break out sessions, parts of which may be published later. In preparing your questions, please be respectful and ask questions that are relevant to the topic.

Background and Pre-reading

Pre-reading: https://miro.com/app/board/o9J_kmHjRHo=/

Additional background material can be found here:

• Overview: https://miro.com/app/board/o9J_koZfnt0=/
• The high level R4-6 summary deck: https://consumerdatastandards.gov.au/amending-consent-r4-to-6/
• The detailed CX reports (R4, R5, and soon to be published R6): https://consumerdatastandards.gov.au/knowledgecentre/reports/reports-cx/phase-3-cx-reports/

Agenda

• 2:00PM - Welcome and Introduction
• 2:20PM - Activity 1; Ice Breaker
• 2:30PM - Activity 2; Amending Consent Flows
• 3:15PM - Short Break ~10min
• 3:25PM - Activity 3; Ideation and Opportunity
• 4:10PM - Activity 4; Group share back
• 4:50PM - Wrap up and next steps

MIRO Board

Link: Workshop board

Questions & Answers

1. will we also talk about pre-consent? when setting up a new account, establishing who can provide/amend consent on the account in the future? Answer: we aren’t covering that specific scenario today. It’d be great to hear more details on this though

Retro/ Feedback

Survey for feedback here

Next Steps

Workshop Extract

Please find an extract of the board template here: https://consumerdatastandards.gov.au/amending-consent-workshop-public-contribution-board/

After Workshop Activity

We know some participants wanted to explore the concepts in more detail and provide feedback, insight or concerns around different areas. Thus we have crafted another board for you to add your feedback into: MIRO Board this board is separate form the workshop activities and will be open to everyone who was unable to make the workshop as well as those who attended to give their feedback into the topics at hand. The board will be left open for 1 week (until Close of Business Tuesday 15th of September 2020) for any additional consultation or input you or your organisation might have.

To use the board, it is a little different, as we have enabled commenting only:

1. Use the Comments feature (Hit “C” to pop one in)
2. Add in Emojis in the comments, describe emotions and actions
3. Comment on other people’s comments (though please keep in mind this is a public collaboration)

We cannot allow open access, as we do in our workshops, as without our facilitation the board may get broken or thrown in disarray; thus for now we are trailing what we can do through an open consultation.