ACCC & DSB | CDR Implementation Call Agenda & Minutes | 23 October 2025 - ConsumerDataStandardsAustralia/standards GitHub Wiki
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When: Fortnightly on Thursday's at 3pm-4:30pm (Canberra time)
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- 5 min will be allowed for participants to join the call.
- This call is jointly facilitated by the ACCC and the DSB, and we welcome observers from APRA, OAIC and the Treasury.
We acknowledge the Traditional Custodians of the various lands on which we meet today and pay our respects to their Elders past and present.
The Consumer Data Right Implementation Calls are recorded for note taking purposes only. Recordings and transcripts are kept securely. No identifying material is provided without the participant's consent. Participants may email [email protected] with any questions or a request to have material redacted from the record.
By participating in the Consumer Data Right Implementation Call you agree to the Community Guidelines. These guidelines intend to provide a safe and constructive space for members to discuss implementation topics with other participants and members of the ACCC and Data Standards Body.
Provides a weekly update on the activities of each CDR stream and their work.
| Organisation | Stream | Member | Minutes |
|---|---|---|---|
| DSB | Consumer Experience | Michael |
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| DSB | General | We farewell Michael and Hemang who will be leaving the DSB at the end of the month, we thank both for their great contribution to the CDR and the DSB.Michael: "After 7 years, I am stepping away from the DSB next week. I doubt many of the people on the call were actually around in those earlier days, but regardless to all of you I really appreciate your time and generosity over the years, it's been lovely. I hope it's been lovely for everyone else as well. It might not be my absolute last Implementation Call, I'll still be working in the CDR and also the Digital ID in related spaces after the DSB, including with some of you on this very call so I'm sure I'll cross paths with many other people in due course." |
⭐ indicates change from the last call.
| Type | Updated | Links |
|---|---|---|
| Standards | CDR Data Standards v1.35.1 has been published 8 October 2025. The release contains changes from Decision 377 (Amendments to certificate management section). |
|
| General ⭐ |
Implementation Call Outlook invite issue There is an issue for Outlook users who have saved calendar invites for the October Implementation Calls where invites are showing the incorrect time of 4pm (AEDT). This occurred since the switch to daylight savings time (DST), where the iCal export has an incorrect DST rule. This has led to the October events in Outlook thinking DST should end on the last Sunday of October whereas it should be the first Sunday of October. This has been investigated by our software provider Trumba who have released a patch, however, it didn't help users who have previously added to their calendar using an iCal file, remaining calls are unaffected. |
|
| Guidance ⭐ |
Revised Guidance to align with v8 Rules The ACCC has published revised versions of the following guidance documents, to ensure alignment with the latest version of the CDR Rules: |
|
| Maintenance ⭐ |
Maintenance Iterations 23 & 24 consultation Update Non-breaking changes from MI23 and MI24 are being combined for consultation that is planned for November. Consultation on breaking changes from MI23/MI24 is pencilled in for February 2026. This is part of a broader re-evaluating by the Chair of the current strategy for scheduling, frequency, and volume of change releases. This includes a reassessment of the rationale behind implementing changes. |
|
| Consultation |
Consultation Draft 376 - White label brand arrangements - Draft Standards Feedback is open for Consultation Draft 376. This consultation proposes draft standards to accommodate data holders with white label brand arrangements as they relate to the consumer data provider list and product reference data. The accompanying Explanatory Document provides the background and context for these draft standards, and an assessment of potential impacts. You can submit responses to this consultation up until the close of Friday, 31 October 2025. Feedback may be provided on #376. You may also provide feedback in writing directed to [email protected]. |
|
| Support Portal ⭐ | For information: Over the coming months, the ACCC and the DSB will be reviewing and consolidating the Support Portal articles to improve the readability and accessibility of the articles. | |
| DSB Newsletter ⭐ | The DSB Newsletter is published fortnightly, the next edition will be published on October 31 2025 |
None this week.
Questions will be received by the community via Microsoft Teams chat before the questions are opened to the floor. Participants can submit questions outside of the CDR Implementation Call to the CDR Support Portal.
In regards to topics for questions, we ask the participants on the call to consider the Community Guidelines when posing questions to the subject matter experts.
To view questions and answers from previous CDR Implementation Calls, click here.
| Ticket # | Question | Answer |
|---|---|---|
| 2587 |
SLA requirements Are there any specific SLA requirements that apply to lenders for updating product information published under the Consumer Data Right? |
While there are no specific time frames for product data to be updated, the CDR standards require the following in relation to data quality:“If a Data Holder of CDR data is required or authorised under the Consumer Data Rules to disclose product data, the Data Holder must take reasonable steps to ensure that the product data is, having regard to the purpose for which it is held, accurate, up to date and complete.This broadly mirrors Privacy Safeguard 11, which requires data holders to take reasonable steps to ensure that consumer data is accurate, up to date and complete. For the purposes of Privacy Safeguard 11, the OAIC has published guidance on what is considered reasonable steps in paragraphs 11.34 – 11.36, Chapter 11 of the OAIC Privacy Safeguard Guidelines. The guidance states that relevant factors to consider include the nature of the entity, adverse consequences if the quality of CDR data is not ensured and the practicability of taking action, including time and cost involved. We consider these would also be relevant to participants consideration of what reasonable steps to take to ensure product data is accurate, up to date and complete, as required by the above-mentioned standard. In the case of product updates, data holders may want to consider building into their product update process mechanisms to ensure that CDR data is ready to be updated as/when those other changes go live. ACCC note that what is considered reasonable will depend on the circumstances of a particular scenario. CDR participants may wish to seek their own advice on how best to comply with their CDR obligations. |
| 2593 |
Clarification on Data Holder's sharing voluntary data Can DH share data determined as voluntary data based on Compliance Guide for Data Holders - Banking and non-bank leaders sector? In the guide, it says DH may disclose voluntary data. However the answer given in this article (participant ADR as "https://cdr-support.zendesk.com/hc/en-us/articles/5478272146703-Sharing-required-and-voluntary-consumer-data" says DH can not share voluntary data? |
We may try to clarify that article, but it is not saying that a DH cannot share voluntary data. Although the question was about energy data, the answer is applicable to all sector data holders. The question was asking what a DH should do if an ADR requests more data than the DH is able to disclose, particularly in the context of historical data. The questioner suggested two options -
The ADR may not be aware of whether the DH is offering voluntary data or not, and they may request more than the required limit if this is what the consumer has consented to. Some DHs may offer voluntary data and some may not, and some consumers may not have more than the minimum required. |
| Verbal Question 1 |
Issue with Implementation Call meeting invites Having issues with no meetings coming through upon registration. |
After registering, there is an additional option to download calendar events. If you have already registered you can access this option through the 2025 Implementation Call Series page, sign in or get a personalised link by scrolling down to the bottom of the page and click "update registration", fill in your name and email address and click "Email Registration Link". An email will be sent to your mailbox, in the email click "Change Registration", a new page will open, click "OK" at the bottom. The next page will have an "add to my calendar" option. Once clicked you will have an option to select the calendar provider to email the invites to. For any issues feel free to email [email protected] for assistance. |
Attendees are invited to raise topics related to the Consumer Data Right that would benefit from the DSB and ACCCs' consideration.
Minutes from 9 October Implementation Call: https://github.com/ConsumerDataStandardsAustralia/standards/wiki/ACCC-&-DSB-%7C-CDR-Implementation-Call-Agenda-&-Minutes-%7C-9-October-2025
Thursday, 3:00pm (Canberra Time)
View a number of informative and useful links in the Consumer Data Standards Guide on Information Links.
| Data Standards Body | Consumer Data Right | Digital ID | Contact & Media |
| Chair | Standards | Accreditation Standards | Website |
| News | Maintenance Iteration | AGDIS Standards | |
| Advisory Committee | CX Guidelines | Calendar | |
| Support Portal | |||
| YouTube | |||
| GitHub | |||
| Newsletter |