Runbook Template - CodySchluenz/tester GitHub Wiki

[Issue Name] Runbook

Overview

Description: [Brief description of the issue]
Severity: [P1/P2/P3/P4]
Components Affected: [List affected components]
Owner: [Team responsible]

Symptoms

  • [Symptom 1]
  • [Symptom 2]
  • [Symptom 3]

Impact

  • User Impact: [Description of user experience]
  • Business Impact: [Description of business impact]
  • Scope: [Limited/Widespread]

Diagnosis

Prerequisites

  • [Required access/permissions]
  • [Required tools]

Check 1: [Brief description]

# Command to check status
[command]

# Expected output
[output]

Check 2: [Brief description]

# Command to check logs
[command]

# What to look for
[pattern or error message]

Check 3: [Brief description]

# Command to check configuration
[command]

Resolution

Solution 1: [Brief description]

  1. [Step 1]
    [command if applicable]
    
  2. [Step 2]
    [command if applicable]
    
  3. [Step 3]

Solution 2: [Brief description]

  1. [Step 1]
  2. [Step 2]
  3. [Step 3]

Verification

# Commands to verify resolution
[command]

# Expected output
[output]

Prevention

  • [Preventive measure 1]
  • [Preventive measure 2]

Related Documentation

  • [Link to relevant documentation]
  • [Link to related runbooks]