tools support team tickets - BevvyTech/BrewskiDocs GitHub Wiki
Tools – Team Support Tickets (/tools/support/team-tickets)
- Allow team owners/admins to manage every ticket opened against their brewery, combining personal and teammate submissions.
- Support prioritisation and delegation of in-flight issues without switching to the Support dashboard.
- Uses
SupportTicketList with scope="team" and teamId resolved from useActiveTeam.
- Requires the viewer to be owner/admin of the active team; others see an access-denied message.
- API calls hit
supportService.listTickets with team scope, status/priority/search filters, and pagination.
- Same filtering/search/pagination controls as the personal view, but scoped to the chosen team.
- Each row links through to ticket detail for updates; badges highlight status and priority.
- Inline warning card informs users when they lack permission or haven’t selected a team.
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