Adding and editing Vrbo license details via Guesty - AngeliqueMarachev/tech_writing GitHub Wiki

Compliance property information includes the essential data and documentation required to meet the legal and regulatory standards for rental properties, ensuring compliance with local safety, health, and environmental laws and regulations.

For properties with a “Pending” or “Failed” status that require compliance information to be published on Vrbo, you can add or update the required details directly in Guesty at any time.

The compliance fields are displayed only for properties that require compliance information, or fall under a specific regulatory category type. Guesty automatically displays the required fields for each listing based on the property location and regulation category, and therefore may vary.

Follow the instructions below to add or edit the compliance property information to your listing.

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Growth mode.
3. Click Distribution.
4. Select the HomeAway/Vrbo thumbnail.
5. Select the relevant account.
6. Identify listings that require compliance fixes:
   • For "Pending" listings: Follow the instructions to add compliance information.
   • For “Failed” listings: Click Show errors and click the link in the pop-up to be redirected to the relevant resource. Refer to our publishing errors article for a detailed list of errors and resolutions.
     • Listings that require compliance information: Click on the "Vrbo license details section" link and continue to the next step.
       
7. You will be redirected to the “Vrbo license requirements” page for the relevant property.
8. For properties that display “Regulation category”, select the relevant option from the dropdown menu.

   The regulation category refers to specific rules based on local regulations (e.g., short-term rental, vacation rental). Each listing displays option that are based on the property location and regulation category, and therefore may vary.

9. Add the relevant information.
10. Click Save.

Error indicator	Explanation	Action required
	Non-blocking issue (e.g., minimum stay requirement not met)	Click the link and fix the required details.
	Blocking issue — information is missing or invalid	Click Edit, update the data, and click Save.
	Field-specific error	Hover over or click the icon to view an explanation of the error.

• Ensure all mandatory fields are filled.
• Check for the formatting or invalid characters in the license number.

• The listing may not require compliance due to its location.
• The listing didn't sync with Vrbo yet. Wait a few hours before checking again.