Five whys and five hows - 401-advanced-javascript-billybunn/seattle-javascript-401d29 GitHub Wiki
Based on Five Whys and Five Hows by Ron Bialek, Grace L. Duffy, and John W. Moran.
Summary
- The Five Whys and Five Hows technique was created by Sakichi Toyoda.
- It involves asking and answering the question "why?" in order to drill-down to the root of a problem.
- Similarly, by asking "how?" about a problem or desired result, we can brainstorm solutions.
- These are useful techniques to practice in teams seeking to solve problems by addressing root issues and understanding the cause and effects of existing problems.