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Error Code and Troubleshooting

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GITOLEO edited this page Oct 27, 2021 · 12 revisions

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Error code Message Troubleshooting
1004 sign invalid The Access ID and Access Secret you entered are not correct. For more information, see entering credentials step in Install Tuya Integration.
1106 permission deny
  • Your app account is not linked to your cloud project. This operation is a must-do. For more information, see Link devices by app account.
  • Incorrect account or password. You must enter the account and password of the mobile app that you use to scan the QR code for linking devices to your cloud project on the Tuya IoT Development Platform.
  • Incorrect country. You must select the region of your account of the Tuya Smart app or Smart Life app.
1100 param is empty Empty parameter of username or app. Fill the parameters refer to the entering credentials step in Install Tuya Integration.
2406 skill id invalid
28841105 No permissions. This project is not authorized to call this API Insufficient API permissions. You need to subscribe to the required API services and authorize your cloud project to use these API services. The following API services are required.
  • Authorization
  • Device Connection Service
  • Smart Home Scene Linkage
  • IoT Data Analytics
  • Device Status Notification

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