Restaurant Manager - alajal/soft6 GitHub Wiki

Restaurant manager shall be able to calculate bonuses for waiters based on the monthly income of the restaurant. Restaurant manager shall be able to order goods from a warehouse. It shall be possible to send advertisements to the regular patrons (guests who regularly come to the restaurant).

1. How do you plan to distinguish loyal customers between regular ones?

By loyal customer card and there should also be information about the customer in the POS system.

2. What kind of information is asked from the customer who would like to become a loyal customer?

Phone, email, address, names etc.

3. Who is sending the advertisement and how do you plan to do that?

Manager is the one who is responsible for the advertisement, he can incorporate other people for that if he/she like to. Advertisement is sent usually via email.

4. Do you need the emails as one list in order to make sending the advertisement easier?

Yes, that would be great.

5. Should the waiter bonuses be calculated automatically by the POS system or should it be done manually? If yes, what should be the criterias?

No, manager should have the possibility to enter bonus amounts manually.

6. What kind of information or services you need for calculating the bonuses manually?

System should provide statistics about waiters and their amount of served tables, total sale and working hours for manager to review. Based on that and the monthly income, the manager calculates bonuses.

7. Do you need to save amounts of bonuses given to the workers?

Yes, absolutely.

8. Would you like to see the statistics of most ordered and less ordered food and drinks?

Yes! That would be nice. Therefore we can update or change the menu if some product doesn’t sell itself so good.

9. How do you see the communication of your company and the supplier?

We communicate via email. I’ll send the first request/order of goods and quantity, they send me a confirmation and correct table of ordered, or available, goods with right quantity and price with VAT and without, and other information. If that is suitable for me, I’ll send the confirmation and they will send me the correct invoice. I need to save the documents in the POS system. The suppliers send usually a digitally signed invoice, sometimes a copy of hand-signed invoice.

10. Do you need to distinguish paid invoices of the suppliers and not paid invoices?

Yes. If the price is paid for the goods, I need to move the paid invoice/document somewhere else, so it would be known that certain products are paid for.

11. Would you like to create the order form of the goods manually or automatically?

That depends on the country. But there should be possibility to use automatically created forms.

12. What kind of information should be on the goods requirement form?

There should be contact information of our company and official details to whom the requirement is sent to. That needs a further specification.

13. Do you have any specific design ideas/outlook ideas for the form?

No, not really. It should be understandable.

14. What should be done with the invoices that are sent via post manually on paper?

We usually don’t receive them, but that depends on the state. We will document them, but at some point we would like to scan them and insert to the POS system.

15. What kind of types of documents are those invoices? Paper, pdf, or digitally signed documents?

That depends on the country. In Estonia we receive mostly digitally signed documents, but other countries send paper documents via post or fax.

16. Should there be possibility to keep all these documents in the POS system?

Yes. That would be great.

17. How does the system of creating the dishes works? Is it done manually or is it synchronized with the primary goods?

Entering and deleting the dishes is done manually. If any primary good is over and there is no possibility to make certain dish, then it is told by the cook and the waiters will know about it.

18. Who is entering this information manually into the POS system?

That would be manager.

19. How do you calculate the relationship between primary goods and the dishes?

We know how much do we need some certain good in order to create a full dish. We need to see how much primary goods we have, it would be good if the system can calculate this relation.

20. Do you need to see waiters salaries and be able to change them?

Yes.

21. Will the customers be able to pre-pay, they transfer certain amount of money to your company?

Yes. We would like to have such possibility.

22. Who will get the rights to add ordered goods to the POS system or increase the amount of goods?

That would be the manager and there have to be possibility that head waiter can do that as well.