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Duplicates

Teachers and administrators can report that a user is possibly duplicated.

Possibly duplicate users

The option USERS > Others > Duplicates lists the users who have been reported as possibly duplicates. In each row in the list, under the user, there are two buttons:

• Similar users: Displays a list of users with the same ID (identity number/passport) or the same name as the user in this row.
• Not duplicated: Removes this user from the list. Click on it when you think that this user is not duplicated.

Similar users

After clicking on the Similar users button a list is displayed with all the users that share the ID or the name with the selected user.

For each user in the list the following user information is displayed:

• Basic data:
  • Photo
  • ID (identity number/passport)
  • Surname 1
  • Surname 2
  • First name
  • Institution
• Some figures of use of the platform by the user:
  • number of courses in which the user is a teacher
  • number of courses in which the user is a student
  • number of files uploaded
  • date and time of his/her first click
  • number of clicks
  • number of downloads
  • number of posts in forums
  • number of messages sent
• List of courses in which the user is a teacher
• List of courses in which the user is a student

For each of the similar users shown in the list an Eliminate user account button is displayed. If the user is marked as a possible duplicate, a Not duplicated button is displayed. Using all the information from each similar user, system administrators must decide if any of the similar users are actually duplicates and should be removed.