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This repository has been archived by the owner on Jan 9, 2023. It is now read-only.

Personas

Joel Worrall edited this page Jan 31, 2016 · 4 revisions

Personas

For the record, this document doesn't qualify as a persona description. No one thinks that. It's simply a placeholder for the personas that we hope to develop for the project long-term as a way of helping contributors who don't necessarily get a chance to feel the problem to still "wrap their heads" around a few of the issues facing a developing world health care practitioner.

Doctors

Inpatient Interactions

  • ordering imaging
  • medication
  • labs
  • scheduling and recording outcomes from proceedures
  • discharging
  • reviewing history

Outpatient Interactions

  • reviewing your history
  • recording an exam
  • admitting someone
  • scheduling and access to viewing schedules

Nurse

  • reviewing history
  • entering charts
  • needs visibility into medications, imaging, labs ordered

Medical Records Officer

  • backend administration of all the object types
  • scanning paper records
  • compliance
  • storage/retrieve records

Patient Intake

  • admit patients
  • schedule patients to a bed
  • scheduling future appointments

Business Office

  • billing/invoicing & receiving payment
  • verifying approval of labs, procedures, imaging, meds
  • functions related inpatient/outpatient account process
  • interactions with country specific insurance processing (exporting of records)

Lab Technician

  • gets labs (queue of work)
  • fulfills labs

Imaging Technician

  • take pictures (queue of work)
  • attach them to patient records

Medication Distribution (Pharmacist)

  • recieve physician meds orders (queue of work)
  • distribute meds

Hospital Administrator

  • reporting capabilities (an overview of everything)

Inventory Manager

  • needs to track inventory across functions and departments (consumables)

Quality Officer

  • needs to administer incident reports and "360" the evaluation of quality events in an effort to make the facility safer, more secure, and effective

IT Contractor (software admin)

  • needs to be able to install and admin the software

Hospital network executive

  • needs to view hospital dashboard